Order never arrived Placed an order on 02/02/2022, said delivery would be within 48 hours. It has been over 2 weeks and it has not been been dispatched. Asked for an update on this on two separate occasions, both times told me I’d receive an update within 48 hours, which I didn’t. Requested a refund as it was taking way too long, they said they cannot gurantee I will receive my refund? Completely unacceptable.

I ordered 2 Item's but it's been… I ordered 2 Item's but it's been almost three weeks, and I still haven't received them. When I track the package, it shows "out for delivery," but I have not received my order. There hasn't been any note left at my door or an email confirmation stating that the items have been delivered.

NO Transparency! I've written a review about the poor customer service, but after researching Every Health, I've learned that there is NO transparency. They have no one listed in their Who Is on their domain, according to ScamAdvisor. After spending 47 minutes on hold with DHL, a rep gave me a US phone number for the HUT Group (apparently Every Health's parent company), which was associated with my (missing) delivery. That number turned out to be for another of HUT's companies and no one there had any information about how to reach Every Health's supervisors or exec team. According to Gov.uk, there is no active company called "Every Health." There was an "Every Health Ltd" that was dissolved in 2017. A search on THG.com (the HUT Group) reveals nothing for Every Health. I believe Every Health is a sham company. It certainly doesn't care about responding to unhappy customers and improving its image.

Worst Experience .....Really not recommend I order 4 bottles of Omega Supplements for my kids. The products are late and it is found all the tablets in stick together at each bottle when arrived and maybe it is too hot during transportation. I contact to the Customer Services and provide all the information and photos for changing a standard one or refund, Every Health pass to the investigation team and said 3-5 days for investigation. However, up to 1 month, there is no feedback and also my further email. Totally disappointing and frustration and MUST not buy product here again.

Don’t let the reviews put you off! After seeing these reviews I was reluctant to order from here but thought I would give it a go and to my surprise the package came a day early than the expected delivery date! Don’t let these reviews put you off. Quality products as well. Will definitely be ordering from here again.