I read the reviews and was skeptical… I read the reviews and was skeptical given the troubles others have had but received the products in a surprisingly quick timeframe and gift was included. Overall would use again as I've been a long time collagen user.

I’m writing this review about my… I’m writing this review about my experience with Every Health because I panicked when I read all these reviews & was convinced I’d been scammed. I placed my order through Top cash back site so it didn’t even enter my head that this company could be a scam site as I presumed Topcashback would do a lot of due diligence before adding a company to their site. When I placed the order I didn’t realise the products would be coming from the U.S so when I got emails about customs I didn’t know what they were relating to. I initially had a delivery date showing between 10th April - 15th April but the items didn’t arrive. That’s when I started looking at the reviews & couldn’t believe I’d fallen for a scam especially with the website looking so legit. I logged into my account on their website & it said delivery expected 18th April. My items have just been delivered to my door by my Royal Mail postman. I can’t believe it. I thought I would be able to load photos on here to show you but can’t see an option to do so. I’m sorry to the people who haven’t received their orders but I just wanted to give a review of my experience.

Order not received & charged for fast delivery. Customer Serv’s not respond Order no. 573586376 Order placed on 12/Apr/2024. Goods not shipped. Order have not received . The money have taken for my account please . Respond to us please. Will spread word and will not purchase anything from this company again.

NO Transparency! I've written a review about the poor customer service, but after researching Every Health, I've learned that there is NO transparency. They have no one listed in their Who Is on their domain, according to ScamAdvisor. After spending 47 minutes on hold with DHL, a rep gave me a US phone number for the HUT Group (apparently Every Health's parent company), which was associated with my (missing) delivery. That number turned out to be for another of HUT's companies and no one there had any information about how to reach Every Health's supervisors or exec team. According to Gov.uk, there is no active company called "Every Health." There was an "Every Health Ltd" that was dissolved in 2017. A search on THG.com (the HUT Group) reveals nothing for Every Health. I believe Every Health is a sham company. It certainly doesn't care about responding to unhappy customers and improving its image.

Scam It’s been more than two months since I ordered a product, I got an email two weeks later that it was delayed, no communication since then, not responding to my emails either Order no: 519009044