Like every other company, their CS is not good I've purchased from this company a few times and did not have problems, but my most recent experience with them has been TERRIBLE. I paid for express shipping over a week ago. I reached out to them about my order and they said I need to check with the carrier but the problem is, BPI has yet to ship my order! When I redirected the conversation back to that very evident truth, they went quiet. CS Rep Sandra: "Thank you for reaching out, We understand your frustration regarding the delayed delivery of your order. Please be aware that orders placed on certain days, especially around holidays and weekends, may experience shipping delays that are beyond our control. Additionally, delivery times can vary depending on the shipping carrier and their operational schedules. We recommend reaching out to the shipping carrier directly to inquire about the status and expected delivery date of your order. They will have the most up-to-date information regarding your shipment. We apologize for any inconvenience this delay may have caused, and we appreciate your understanding. If you have any further questions or require additional assistance, please don't hesitate to reach out to us. Here is your tracking link:" They use macro responses instead of looking into your issue. It's pure laziness. My response: "Question is, did YOU look at the tracking link? It clearly says you all have not given the package to the carrier yet. ALSO I paid for express shipping, and you have yet to fulfill my order." Radio silence since then. I don't know what happened to this company, but I'd never purchase from them again.

The best stuff ever The best stuff ever. I could never find anything that actually worked and tasted good at the same time during my weight loss journey. Ive been using BPI for over a year now and the results are amazing. Usually the taste of any supplements are terrible but BPI out did it. Ill forever use BPI supplements and continue to recommend them to anyone!!!

BPI ISO-HD is just blends of whey isolate and concentrate I recently bought BPI ISO-HD 5lbs Vanilla Flavour. But the label is different, not the same as the website shows. It is protein blends of whey protein isolate and whey protein concentrate. Not 100% pure isolate proteins. The protein content is 25 grams, carb content is 3 grams, fat is 1.5grams (Per 32grams / 1 scoop serving). So, what is the difference with BPI Whey-HD or either BPI Best Protein if they are the same categories as protein blends. What a terrible.. Need clarifications and explanation from BPI..

Disappointed Website was not easy to navigate and would not allow me to stay logged in when transferring between pages. I tried to ask for customer service assistance multiple times and did not receive an answer. Getting help was not easy. I ordered a package over three weeks ago and still have not received my package. My experience was unacceptable and I’m frustred and unhappy to say the least.

Do not order from BPI I ordered products from BPI. Immediately I was charged the same day ordering the product. After 3 weeks of no shipping confirmation I called BPI to see where my product was. The operator stated that someone claimed thei product I had ordered contained chemicals therefor the item was recalled. He stated it was “retarted”. The whole situation was not very pleasant and BPI did not impress me at all.