Tried to cancel an online order that… Tried to cancel an online order that was placed within an hour beforehand and the customer service number was out of order. I chatted and emailed customer service to get it cancelled before processing but no one got back to me until the next day, when they informed me that they couldn’t cancel it and I would have to pay for the shipping to return the product. When asking the customer service rep if there was anything he could do for me since I tried to cancel the order immediately after submitting it, he simply said no. No offers to help or make it right. Will not order through this company again!

Horrible experience Horrible experience. I ordered two products using a Mother’s Day code and it’s been two and a half weeks and they still haven’t even shipped it yet! I’ve been calling there so called customer service number and no one answers during their business hours. Last time I buy anything from here

BPI ISO-HD is just blends of whey isolate and concentrate I recently bought BPI ISO-HD 5lbs Vanilla Flavour. But the label is different, not the same as the website shows. It is protein blends of whey protein isolate and whey protein concentrate. Not 100% pure isolate proteins. The protein content is 25 grams, carb content is 3 grams, fat is 1.5grams (Per 32grams / 1 scoop serving). So, what is the difference with BPI Whey-HD or either BPI Best Protein if they are the same categories as protein blends. What a terrible.. Need clarifications and explanation from BPI..

False Advertisment: 30-Day Free Returns I bought two containers of Keto Bomb. Upon arrival and inspection of ingredient, I discovered that it contained a non-keto approved ingredient, maltodextrin. I initiated a return through their online chat system. Mark provided me with a return label but I had to pay for shipping. I sent Mark a screenshot of their website indicating 30-Day Free Returns and I got no response. I had pay for shipping to return the product. I would not buy product from their website. Their BBB rating is an F.

The customer service is non existent The customer service is non existent. I emailed 4/5 inquiring about my order status with zero response. Only to find weeks after I placed my order they cancelled it with no explanation. Hugely disappointed. If I could rate 0 stars I would have.