Transform your music into an… Transform your music into an unforgettable experience with ProSoundGear’s array of instruments, lighting, and audio tech. Each purchase is a step toward creating not just sound but timeless moments in your musical journey.

Unresponsive and unaccountable Unresponsive. Like others noted... They indicate something shipped, but when you go to the actual shipper, they haven't received the item to ship... Update... Finally received the piano. The store tried to put it on FedEx, but I had been in communication with FedEx and understood from those communications as well as tracking data that the store had sat on the merchandise over a week before actually sending it out. I'm happy with the piano, but didn't like having to chase to get delivery.

Great price and customer service. The price and speed of delivery made this a good buying experience. I did receive a slightly different cable package than was advertised. Since I had the other types of cables that weren’t sent, it doesn’t affect me adversely but for someone who might not have a large collection of cables, that could have been a deal breaker. However, since Pro Sound Gear’s price was lower than other retailers without the cable package, I am pleased.

Better quality unit than ordered, good service I ordered a demo model keyboard, but they had an option to upgrade to a new model for the same price. I chose that, and was pleased to get what seems to be a brand new keyboard. They had an issue with my card, and the support person was very helpful and quick to respond to my attempts to fix it. I got the keyboard very quickly considering it is the Christmas season.

Poor communication Placed an order on the 2nd. Didn't receive a shipment notification until the 6th. On the 10th I realized that it still hadn't shipped. I called in and was told that there was a back order. I never received a notice. I requested a refund.