Irwin Yuen
GBGreat prices and excellent customer service We purchased a Yamaha digital piano and it came in perfect condition. No issues with the item or any warranty concerns with Yamaha. Arrived in perfect condition. We had an non product or seller issue with the shipping company and Pro Sound Gear was quick in responding and resolving the issue.
Brian
GBTransform your music into an… Transform your music into an unforgettable experience with ProSoundGear’s array of instruments, lighting, and audio tech. Each purchase is a step toward creating not just sound but timeless moments in your musical journey.
James Lee
GBGreat price and customer service. The price and speed of delivery made this a good buying experience. I did receive a slightly different cable package than was advertised. Since I had the other types of cables that weren’t sent, it doesn’t affect me adversely but for someone who might not have a large collection of cables, that could have been a deal breaker. However, since Pro Sound Gear’s price was lower than other retailers without the cable package, I am pleased.
Daniel
GBAbsolutely a great deal Absolutely a great deal. I received 2 Denon SC5000 and 2 flight cases for 1998USD. Shipping was fast and boxes packed well. My only issue was the initial communication about the shipping status did not match what the carrier had on their tracking site. For 3 days the status showed only tracking information sent and not shipped. After reading reviews here I balked and was attempting to cancel/RMA and had actually ordered the same Denons from another site sans the flight cases. I HAD to get this shipment before Christmas. Items finally shipped on late Monday and I received them today (Thursday). I will definitely look here again in the future. Alex was helpful! Cheers!
George Claborn
GBGood, but dropped the ball a bit on shipping... Ordered a Zoom guitar pedal. Because the ship address was different from the billing address, they immediately requested a photo of driver's license and credit card with just last 4 digits exposed. No problem... sent it right back. Got an email it was going to ship asap, then.... nothing for 3 business days. Called them, "Hey, What's up?" They dropped the ball and Chris, while I was on the phone ran and got a unit and packaged it up for overnight. Arrived very quickly after that. Kudos on acknowledging the error and quick follow-up.