If the claim is genuine police report… If the claim is genuine police report and blacklisting options not needed like other vendors or carriers follows. Except these two things everything is excellent service.

Their website has been taken down and… Their website has been taken down and they do not answer when I call.

Are they out of business??? Are they out of business??? Sent in my iPhone XS Max that had two issues, a broken screen, and water damage due to the screen being broken. It took about 3 weeks to get the phone back (parts were apparently back ordered) and now to my big surprise, the screen has not been repaired/replaced. I guess I can be happy to have the phone back since the website is down. :-(

Great website good prices great… Great website good prices great coverage on all iphones

Return shipping needs to be more… Return shipping needs to be more secure. Other than that I am pleased with the service.