was shipped wrong part-not what i… was shipped wrong part-not what i ordered. they sent me a return label and received the part back 9/5. here it is the 15th with no refund. After second request by phone today, two days after initial request, I received a credit

Won't give a return authorization number Ordered a side rail for a crisper drawer for a Whirlpool refrigerator. Order was confirmed for 2 side rails. Parts came fairly promptly but were labeled as center rails. Turns out there is no side rail, the entire frame has to be replaced, which is not their fault. Contacted them about a return, completed the return authorization request form and they have been silent, despite me reaching out via their website three times. No unauthorized returns will be refunded and there is a 30 day limit after which no refund will be given. Do not buy anything from this company

Worked for me They have an army of people calling them a scam, so I was a bit hesitant but I took a chance on them since they were one of the only ones who had the part I needed. I got the part yesterday which was sooner than they originally said. It works perfectly. They didn't email any shipping info or updates, though. So, they should work on that. But, I certainly wasn't scammed.

Great experience Site was easy to navigate. Part descriptions with pictures were accurate. Fair pricing and quality products. Fast shipping. I will definitely use again if needed.

Part fit and fixed problem Part fit and fixed problem. I did not receive any confirmation of order and when we tried to contact to verify that order was placed we got no response. I was pleasantly surprised to receive part on time.