Won't give a return authorization number Ordered a side rail for a crisper drawer for a Whirlpool refrigerator. Order was confirmed for 2 side rails. Parts came fairly promptly but were labeled as center rails. Turns out there is no side rail, the entire frame has to be replaced, which is not their fault. Contacted them about a return, completed the return authorization request form and they have been silent, despite me reaching out via their website three times. No unauthorized returns will be refunded and there is a 30 day limit after which no refund will be given. Do not buy anything from this company

Stay well clear of this business Stay well clear of this scam, some people are lucky and receive the correct parts or quantity you wont beable to contact them and they do not answer emails. Better Business bureau rating was 1/5* out of 467 reviews

Abysmal Return Policy First, there is no available phone number to contact this firm. Only communications is via an unmonitored email site. Second, the returen policy is totally customer unfriendly! The only acceptable returns are those which were never opened or apparently tried to see if the evne fit the unit they are supposed to repair. It's all on the customer to determine whether the part is correct and working properly. Don't ever use this firm if same part is available especially so if it's available on Amazon who has a much better and customer friendly set of return policies. Oh, and buy the way there are multiple methoda for contacting and communicating with Amazon.

Part fit and fixed problem Part fit and fixed problem. I did not receive any confirmation of order and when we tried to contact to verify that order was placed we got no response. I was pleasantly surprised to receive part on time.

Ordered a part for an LG A/C Ordered a part for an LG A/C . Wrong item sent. They promised to refund the amount but nothing done. Cannot get hold of anyone nor any case dispute answered. Gave up in the end.