Love our new grill I purchased a Blaze grill recently. It took about 3 weeks or so to arrive. I have used it about 3 times already and my family loves it! Being able to have family time outdoors has been a blessing. Thank you! Joe

Negative stars is more accurate If I could give zero stars or negative stars I would. Ordered a piece to fix my grill almost two months ago. Klarna was the "secure" payment service and informed me I wouldn't be charged until my item shipped. Two weeks after ordering I noticed a charge. I figured that meant my item shipped and I could either expect to see it soon or would have heard some communication from flames depot with a tracking number or something. I have heard nothing and even caled/left multiple voicemails and even filled out there website email communication form and nothing. As far as I'm concerned they have stolen my money. See profile screen shot for "receipt" of something never sent to me.

Top Notch Service! The customer service at Flames Depot is top notch. Colt was super helpful and great to work with. In fact he actually followed up with me several months after the sale to see how I liked my product. On top of the great service they had the best price as well. Would definitely recommend Flames Depot!

We love our outdoor grill! We love our outdoor grill!! I think some family members will be ordering soon. I highly recommended you!

Flames Depot cancelled my order I ordered an Outdoor Greatrooms fire pit. The price was 10% off retail. I called and spoke with the representative who confirmed "they have 7 units in their warehouse." They do not accept credit cards, which should have been a big red flag. Payment was through Affirm. A week later, I get an email that the order was cancelled, the product not available. Don't waste your time.