I had an issue cashing the echeck… I had an issue cashing the echeck (which was no fault of bing bong) Nate gladly assisted me in recieving the money offered for my phones in a different payment method. Nate was kind, efficient and very patient. I would definitely do business with them again!

Very poor customer support & service I was quoted $148 for an iPhone 6s Plus and received an email stating that the Phone was received and approved and that I would be receiving an e-check within 1 business day. It has been 4 business days since that email was sent to me and I have attempted to contact their support via email multiple times with no response. I'm getting quite impatient and fear my phone is now gone with nothing received on my end. Regardless of whether or not my check is ever received, the quality of support I received throughout the trade-in process was very poor.

They paid me late for my device. I have been trying to contact them for my payment for over a week. My phone arrived at their facility last week... they probably stole it. No response at all. Update: I eventually did get my phone paid over 2 weeks after it arrived, at the right price listed for when I sold it. Also, they recently contacted me and I was given compensation for the error.

The communication was great from… The communication was great from Bingbongtec.com. Overall I believe the is a well run company who cared about my experience and not just making a profit off of me. I recommend them to anyone looking to sell a smartphone or electronic device

TERRIBLE CUSTOMER SERVICE I ordered an HP laptop through walmart with this company and received a samsung tablet instead. I am extremely disappointed. Upon contacting walmart customer service, my complaint was forwarded to cellular tech. I was told I would get a response within 24 hours, it’s been days and no response whatsoever. Terrible service and would not recommend to anyone.