no payment or communication I sent my phone 2 weeks ago, approved the revised condition/payment amount, but it's a week later now, and still no payment or any communication at all, beyond the initial "send your phone within 48hrs for a $10 bonus", which, looking back on it, should've been a red flag. Would change review if they rectify this situation. EDIT: My issue was resolved by Bing Bong.

Sent them my iphone 1 month ago and… Sent them my iphone 1 month ago and still have not received payment. No good working phone number to call and they do not respond to emails. Appears they just stole my phone. Will call the Canton police dept tomorrow during business hours. UPDATE: They have reached out to me and sent an echeck which i have deposited and has cleared my bank.

Took phone. Never paid. After accepting an offer for my phone from Bing Bong Buy in March of 2020 and confirming it was received via USPS, the company has failed to respond to any inquiry regarding payment. Nearly one year and numerous attempts at reaching them later, I have not received any payment. Textbook example of FRAUD.

Very poor customer support & service I was quoted $148 for an iPhone 6s Plus and received an email stating that the Phone was received and approved and that I would be receiving an e-check within 1 business day. It has been 4 business days since that email was sent to me and I have attempted to contact their support via email multiple times with no response. I'm getting quite impatient and fear my phone is now gone with nothing received on my end. Regardless of whether or not my check is ever received, the quality of support I received throughout the trade-in process was very poor.

Payment received but it wasn't easy Update - after posting this - I received an email from the company and they sent me an echeck which they indicated was sent on 7/26 but it was not received, they also claimed to never seeing my multiple emails - claiming they went to their spam folder? Nonetheless I was paid but hardly a straightforward approach - I did say I would post an updated review but buyer beware, if they only respond to you if you post a poor review then...... I have sent numerous emails with no response and no payment - rec’d my phone 7/22 and still have not received payment - no way to get in touch other than email which they don’t respond to - SCAM! I AM REPORTING THEM TO BBB