Initial bad experience, Their support team came through. I sent these folks a pair of Samsung tablets at the end of July. There was a miscommunication about how they would pay me for my consignment and I didn't receive my payment until early December. It was an unfortunate mistake, but their support team sorted out the problem in less than a day. Thank you BBT support.

Great customer service Sent a tablet in and it was received and approved for sale value quickly. There was a glitch in issuing my check but they sorted it out and handled it efficiently. Personalized customer service in resolving a problem much appreciated. I'll send in any old electronics to them from now on!

Horrible Company This was the worst experience I've had to date with online shopping, warranty is useless. Bought a Samsung phone, screen was falling off the phone out of the box but from a fuzzy pic they determined ,"user caused". I like Best Buy, where they sell but I'm just a bit dubious now

Three weeks and NO payment or response Similar to a review left by BH, I also sold my phone to BingBongTec on March 9th. The phone arrived on March 11th, and after they initially inspected, they determined my phone was not an iPhone 6s, but a 6, and revised the initial offer. I accepted immediately. Days go by, and no payment. I emailed on 3/16 and 3/19. They finally responded on 3/20 claiming they sent an “echeck” on 3/13 and to check my spam box. Checked everything and responded that it wasn’t received, and for them to please send another. Ever since then, I have called twice (to NO RESPONSE) and emailed their support SIX TIMES. It’s now April 1st, and it’s becoming clear that my phone seems to be stolen and I’m being scammed. I initially thought this was a reliable business and that they’d uphold their agreements, but clearly like other reviewers, I’m going to look into contacting the Canton, OH police department to file a report. It’s unfortunate they’ve put customers on positions where we leave bad reviews due to a service they can’t provide or communicate effectively on. Avoid at all costs.

BBB rating FAILS and does not send payment Business is not accredited and has not given me my money for my electronics I sent out a month ago, check out the BBB rating proof below. www. bbb.org/ us/oh/canton/profile/electronics -recycling/bing-bong-tec -support-0282-92020728 Just COPY AND PASTE the link and DELETE the spaces. On August 16th I quoted my iPad mini and iPhone for an exchanged on Bing Bong Tec website. They sent confirmation of receiving both items and passed inspection on August 28th. Their website advertised next day electronic check through email which I opted for. It is now Sept 23rd and I have not received any payment for my electronics. I've tried communicating with them multiple times through multiple channels and received nothing. After a month of trying to receive my payment for the exchange of goods, I have decided to report this issue to BBB.