Out of several online companies I ordered through, this was the ONLY battery that fit my laptop, and had the power I desired. When the battery died to my laptop, an HP Pavilion, I first checked around town to locate a replacement. When unable to do so, I then went to the internet. At the time I didn’t realize my laptop required one that isn’t easily found. Because of this I made many costly mistakes before coming across USB Phone World. When going through their wide assortment of batteries I found one that looked like the battery that had come with the laptop, and ordered it. I have had it now for awhile, and I’m very pleased with my purchase, and how quickly they processed the order.

The product was fine except the battery pack was not good and now the screen has gone out, So it wasn't such a great deal. I was very happy when the item first arrived but then we found out that the battery pack was no good and after a couple of months the screen quit working. I am therefore quiet unhappy with this company.

Good service I enjoyed the experience in dealing with the phone salesperson when I ordered my product, He was courteous and helpful in getting me the right product and looking up prior orders. I would tell anyone that USB is the right company to do business with on the internet. Got me all discounts that were available at the time and fast shipping, couldn't ask for more

Fast and Excellent Services. I'm get really satisfied with the service I receive from USB Phone World, If I ever need to do another purchase I will ensure to check USB Phone World first. They provide me with a excellent services.

The customer service representatives should practice being more "upbeat" and outgoing. My experience was not anything out of the ordinary. I needed to call 2 times. The first person was more helpful than the second. The second made me feel like he wanted to hurry and finish the conversation. Neither of them would win any contests in customer service helpfulness.