Nokia Lumia 1520 I really love the phone, it does all and more than I expected. I had a problem with the order that was the fault of Expansys Usa. When I entered the order I used my home address for billing and the address where I am temporarily living for the ship to address. This capability existed on the order form. Expansys Usa would not bill to and ship to differing addresses. End result, the cost to reship by a family member was an additional $17.00 plus the delay, both were unacceptable.

Horrible customer service They canceled my order without notifying me. I tried to call their customer service number during business hours, and it played a recording on loop telling me to use the "live chat" feature on their website. Said live chat does not exist. I then sent an email to their support team, who sent me a completely useless response. Do not order from this company!

Problems with order - customer service non-responsive 1) Don't bother calling - nobody will answer no matter how long you wait 2) Customer service is only provided via emails, not timely, with a lot of frictions unless you have really easy case that does not cost them anything to solve. 3) I ordered a brand new item, but received a clearly used item. After several days of back and forth emails with customer service they authorized RMA admitting the problem, but still wanted me to pay for the return shipping even though it was problem on their behalf. 4) As of now still waiting for the reply. If I don't hear back from them soon I will raise the issue with VISA.

Quick efficient wonderful marvelous service I had a problem with the USB cable included with my Nexus tablet. I contacted the customer service manager and he resolved the problem quickly and efficiently. I honestly have not experienced any other online seller who responds so quickly to problems. I recommend this company highly. Thank you for being an honest online company.

Manufactured Refurbished Nexus 4 I purchased a manufactured refurbished Nexus 4 from expansys-usa.com. Everything about the order, shipment, delivery was perfect. This is an excellent company and I would highly recommend them. I will certainly purchase from them again. Thank you for my new cell phone. I am very pleased with Expansys.com, and my new phone. Ken