Wrong product, delayed those response from costumer service, but issue was resolved Initially I ordered a product that didn't have a complete description and was not able to use properly in the US. I sent an email about returning it for a refund on Tuesday, January, 6, 2015, and a week later had not received a reply. I gave the company a 1 star rating. After Expansys reps saw my review they called me directly and resolved the issue by offering a full refund for my return and shipping. I will probably not use this company again, but I changed my rating to 4 stars due to their assistance.

Expansys USA I ordered a new Nexus phone online through Expansys. I actually thought when the day began I'd be buying a different phone. As it turns out that after more research I went with the Nexus 5. Expansys had new never opened phones with awesome warranty option at less than Amazon and other vendors. They are a small US company that did what was expected. I have no idea about their expedited shipping because I didn't need that or want it. I didn't realize that when I ordered it, the credit card (Discover) was not accepted as a method of payment. The website allowed me to go through the order (weird). It wasn't until the next business day that they called (yes actually called) me to see if I still wanted to continue with the order and use a different card. All in all, very professional and hopefully I can purchase through them again.

Best deal I could find. Expansys offered a great deal on the LG GWR even though it has apparently been discontinued. The watch arrived within 2 business days of my order and was new in box. I would definitely buy from Expansys again.

Repeat Customer here satisfied... I've purchased twice from Expansys USA. Shopping experience on the web was pleasant. My credit card didn't go through once they tried to process my order and I had to call my credit card company and call back Expansys to have them try again. The phone number in the email wasn't working so I called the main number instead. Product was shipped immediately based on my shipping selection and my purchase was packed securely. I would definitely buy from Expansys again.

Never Again! Bought an LG Urbane android watch from Expansis-USA. Called LG to check and learned that it was a grey market watch - made in Korea. So if I want to exercise LG’s 1 year warranty I’ll need to send my watch to Korea! Expansis claims this is clearly disclosed in their Terms and Conditions. But it’s just a statement that “Certain import smartphones, tablets, and other devices may only be covered under warranty in the country of origin.” The product description does not mentioned it was the import version and I didn’t buy this from Expansis-KOREA, I bought it from Expansis_USA. Now I have to either send it back at my cost or accept the crappy 6 month Expansis warranty. Yeah, I’m sure that will work out well. Here’s hoping this watch stands the test of time. Buyer beware. AVOID EXPANSIS.