Right Phones at the Right Time I was switching my carrier service to T-Mobile and needed two new unlocked phones for my children. The Tech Bargains website posted the sale of Google's LG Nexus 5 for $199 each and I jumped on the opportunity to get them. The phones were delivered in about 3 business days, and were packaged perfectly. Upon reviewing the phones, they were factory new and still sealed. Expansys even mentioned that I could upgrade these to Android 6, and it only took about 30 minutes to do so. Great deal from a great company, and my kids will love these.

Never Again! Bought an LG Urbane android watch from Expansis-USA. Called LG to check and learned that it was a grey market watch - made in Korea. So if I want to exercise LG’s 1 year warranty I’ll need to send my watch to Korea! Expansis claims this is clearly disclosed in their Terms and Conditions. But it’s just a statement that “Certain import smartphones, tablets, and other devices may only be covered under warranty in the country of origin.” The product description does not mentioned it was the import version and I didn’t buy this from Expansis-KOREA, I bought it from Expansis_USA. Now I have to either send it back at my cost or accept the crappy 6 month Expansis warranty. Yeah, I’m sure that will work out well. Here’s hoping this watch stands the test of time. Buyer beware. AVOID EXPANSIS.

Incompetent Customer Service Ordered a phone and paid extra for expiteded shipping. Item still hasn't shipped a couple days later so emailed to ask when it should arrive. I was told that they were only expecting stock a week later, I replied to then cancel my order. The following day I got another email that the item had shipped. I emailed again and was told now, they couldn't cancel it as it had shipped already. Eventually managed to get them to request FedEx return the item to them. I had to speak to 3 different customer service reps who had no record of each preceding conversation and the whole affair was unnecessary and extremely frustrating. Not so much as an apology or even, recognition of their mistakes.

Repeat Customer here satisfied... I've purchased twice from Expansys USA. Shopping experience on the web was pleasant. My credit card didn't go through once they tried to process my order and I had to call my credit card company and call back Expansys to have them try again. The phone number in the email wasn't working so I called the main number instead. Product was shipped immediately based on my shipping selection and my purchase was packed securely. I would definitely buy from Expansys again.

Manufactured Refurbished Nexus 4 I purchased a manufactured refurbished Nexus 4 from expansys-usa.com. Everything about the order, shipment, delivery was perfect. This is an excellent company and I would highly recommend them. I will certainly purchase from them again. Thank you for my new cell phone. I am very pleased with Expansys.com, and my new phone. Ken