Spent about 180$ over the air Spent about 180$ $ on a scam, They just scam and don’t answer, or make you wait and never send anything…I finally got my money back after 26 emails. I thought indiegogo was a good reference, but it doesn't seem to make any difference : they don't care about the clients, they do not communicate to keep hiding they don't have the items in stock. Do not, under any circumstances trust this team.

Defective device and radio silence. I purchased an adaptor – within less than a few hours of use the product burnt out my Apple Monitor, rendering it unusable. I wrote to Elecjet and initially had a positive communication, but they went radio silent after I provided them with the request images. I’ve written in via email and chat every few weeks and haven’t received any response, it’s been over 3 months since receiving any communication – even on their live chat.

WORST CUSTOMER SERVICE! NO DELIVER WITHIN 1 YEAR Do not buy anything from this company! The customer service is the worst I have ever experienced in my life. No answers to my emails for weeks. Package lost after months at the carrier, no one cares to replace it. No answer to the question why I don’t get an answer to my email. Paid 146$ for more than one year of waiting and got nothing for it. This company doesn’t care about customers, when they have your money they don’t care about you. DO NOT SUPPORT THIS COMPANY.

Would give 0 stars if possible. Worst company I'v ever dealt with. Would give 0 stars if possible. I placed an order over 18 months ago and still have not received anything. I have contacted the company mulitple times, waiting weeks for replies and told my order would be ship ASAP. About 6 months ago I gave up trying to get my order fulfilled until I get an email from the company asking me to remove my trustpilot review. The cheek! and they even called me by the wrong name in the email. I agree I may delete my review if they fulfilled my order but still nothing. Joke of a company avoid like the plague.

Unresponsive Customer Service I bought an Elecjet graphene powerbank on Amazon and after very little use the IE\UK plug adapter that comes with the charger fell apart. I've written an email to both the addressees on their website and I also tried to get in touch through Amazon, but no response whatsoever. It's a pity because the powerbank looks sturdy and functional