Extremely bad customer service. -

Disappointing shipping and customer service. Bought more than a month ago, has been stuck in transit in China since 7. juli. Wrote customer service more than a week ago and have not gotten a reply. I hope this can be resolved soon.

Spent about 180$ over the air Spent about 180$ $ on a scam, They just scam and don’t answer, or make you wait and never send anything…I finally got my money back after 26 emails. I thought indiegogo was a good reference, but it doesn't seem to make any difference : they don't care about the clients, they do not communicate to keep hiding they don't have the items in stock. Do not, under any circumstances trust this team.

Defective device and radio silence. I purchased an adaptor – within less than a few hours of use the product burnt out my Apple Monitor, rendering it unusable. I wrote to Elecjet and initially had a positive communication, but they went radio silent after I provided them with the request images. I’ve written in via email and chat every few weeks and haven’t received any response, it’s been over 3 months since receiving any communication – even on their live chat.

Unresponsive Customer Service I bought an Elecjet graphene powerbank on Amazon and after very little use the IE\UK plug adapter that comes with the charger fell apart. I've written an email to both the addressees on their website and I also tried to get in touch through Amazon, but no response whatsoever. It's a pity because the powerbank looks sturdy and functional