Everything alright over here Apollo charger is great and arrived after the campaign was funded. I also received the 120W wall charger, which did take a few extra months, but considering it was an additional gift I have no complaints. Support did respond to me on every occasion I emailed them. Overall I'm pretty happy with Elecjet and would probably purchase more products in the future.

Opposite experience to everyone else it seems.. Not sure how everyone else has had such a bad experience. I got 2 batteries off Indiegogo and they're brilliant! Charges really fast off their plug, and charges my phone really fast (up to 3 times worth!). Can even keep my laptop running as well. Haven't had to get in touch with them personally, so cannot comment on that feedback, but their stuff is top quality for sure. Sell tonnes of stuff on Amazon as well

Unresponsive Customer Service I bought an Elecjet graphene powerbank on Amazon and after very little use the IE\UK plug adapter that comes with the charger fell apart. I've written an email to both the addressees on their website and I also tried to get in touch through Amazon, but no response whatsoever. It's a pity because the powerbank looks sturdy and functional

Defective device and radio silence. I purchased an adaptor – within less than a few hours of use the product burnt out my Apple Monitor, rendering it unusable. I wrote to Elecjet and initially had a positive communication, but they went radio silent after I provided them with the request images. I’ve written in via email and chat every few weeks and haven’t received any response, it’s been over 3 months since receiving any communication – even on their live chat.

Promised a Replacement under warranty, Radio Silence Battery screen went bad, I have been promised a replacement and now radio silence. I follow up with emails asking for updates and still nothing. 2 year warranty does no good it there is no one to support it.