Don't deserve any stars, or any of your money, or any of your time! 1 star Not sure they deserve even 1 star. They fill your inbox with dross, promises that are not fulfilled, delivery tracking numbers that don't get recognised. They have convinced me to give up on Indiegogo too. Don't go anywhere near them or anyone associated with them

I cannot recommend this company I cannot recommend this company. I made a contribution through Indiegogo for the Elecjet Apollo Ultra Powerbank. The battery display stopped working, and the company has been unresponsive to my attempts to contact them. The product is advertised as having a 24 month warranty, and my Indiegogo contribution came with an additional 12 month warranty. I've sent messages every few weeks and have tried through Indiegogo, their website's live chat, email, and even Amazon. It's been 10 months, and I haven't received one response from them.

Defective device and radio silence. I purchased an adaptor – within less than a few hours of use the product burnt out my Apple Monitor, rendering it unusable. I wrote to Elecjet and initially had a positive communication, but they went radio silent after I provided them with the request images. I’ve written in via email and chat every few weeks and haven’t received any response, it’s been over 3 months since receiving any communication – even on their live chat.

Unresponsive Customer Service I bought an Elecjet graphene powerbank on Amazon and after very little use the IE\UK plug adapter that comes with the charger fell apart. I've written an email to both the addressees on their website and I also tried to get in touch through Amazon, but no response whatsoever. It's a pity because the powerbank looks sturdy and functional

Promised a Replacement under warranty, Radio Silence Battery screen went bad, I have been promised a replacement and now radio silence. I follow up with emails asking for updates and still nothing. 2 year warranty does no good it there is no one to support it.