Toshiba Innovation

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2.15
Based on 20 Reviews

5

20.00%

4

10.00%

3

0.00%

2

5.00%

1

65.00%
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Maria Farrington
GB

I bought an air conditioner I bought an air conditioner, it has worked much better than the others that I have had to buy and so far I have not had any problems!

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Thierry d R
GB

Very poor tv software and app support Very poor tv software and app support. I have to reboot the tv almost daily in order to use their built-in apps such as Netflix. I think they use a Linux backend, with very little effort out into it.

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𝔸𝕟𝕒
ES

Is there really a customer service in Toshiba? I am trying to contact Toshiba to download a driver that does not exist on its website for my laptop model, something that I do not already explain beforehand. I can't get in touch with any human being. And I, as a human being that I am, have already made the decision not to buy any product of this company again 😤

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David
GB

Toshiba customer support is horrible spent 14 hours over 2 days with their support 888-933-0322 and after paying $69.95 they completely miss diagnosed my keyboard problems as a hardware problem and contact service center to replace keyboard. They also provided a part #, After a 2minute call to a service center they said to power down the computer pull battery and reinstall and reboot. Wow, keyboard is fully functional. THEY WILL NOT REFUND MY $$$> Good bye Toshiba!

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David T
GB

Hung up on me I got a message that my Toshiba SSD (not laptop, but the SSD inside it) was nearing imminent failure. I'm very tech savvy and know that each individual SSD vendor has their own utilities for testing their own drives. I was unable to find anything on Toshiba's website so I called Customer Support to ask - and after the person rambling on and on in poor broken english, ignoring my question and just continuing on with his script ... he finally just hung up on me. It was a pretty simple question - the answer was yes or no - do you have software available for me to test your drive. Loser customer support, loser rep. Poorly done Toshiba.

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