All that probably somewhat tries to… All that probably somewhat tries to compete with Chinese brands, for that you really need to make some effort as you can really see. I am still somewhat happy with my old Toshiba laptop but I do assume it's just not that good of what it used to be.

Is there really a customer service in Toshiba? I am trying to contact Toshiba to download a driver that does not exist on its website for my laptop model, something that I do not already explain beforehand. I can't get in touch with any human being. And I, as a human being that I am, have already made the decision not to buy any product of this company again 😤

I bought an air conditioner I bought an air conditioner, it has worked much better than the others that I have had to buy and so far I have not had any problems!

I just called to day with an issue and … I just called today with an issue and was going to pay the $20 fee but they out source through India and I had to repeat myself 3 times and my laptop started to die on me. The problem is with my charging port I believe. Then, when I told her she is not understanding my problem she said now I understand.????????? I told her if she can send me to customer care in the U.S. and she said there is none. ????? So, I said you know what never mind my laptop is dying and I wasted 20 minutes just repeating what I said. She tried then get my serial number to charge me and I said no thank you and hung up. Worst customer service support I have ever experienced. I will never buy another Toshiba again in my lifetime.

Hung up on me I got a message that my Toshiba SSD (not laptop, but the SSD inside it) was nearing imminent failure. I'm very tech savvy and know that each individual SSD vendor has their own utilities for testing their own drives. I was unable to find anything on Toshiba's website so I called Customer Support to ask - and after the person rambling on and on in poor broken english, ignoring my question and just continuing on with his script ... he finally just hung up on me. It was a pretty simple question - the answer was yes or no - do you have software available for me to test your drive. Loser customer support, loser rep. Poorly done Toshiba.