Toshiba Innovation

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2.15
Based on 20 Reviews

5

20.00%

4

10.00%

3

0.00%

2

5.00%

1

65.00%
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Bob Goulooze
NL

TOSHBIBA Service Sucks My computer started to rumble during the guaranteeperiod. I brought it back to its reseller Computerland. 4 times they tried to fix it and blackmailed me into payment of € 81 otherwise I couldn't get my computer back. I approached the Dutch Consumers Organisation and my complaints were found to be true,m admitted by both Computerland and Toshiba. They would give it another try to repair it or I would get a new computer. I am still waiting for my computer. It's been away now for half a year, except for a few days around Christmas. Both companies lie to the Dutch Consumers organisation. They promise but don't deliver at all. So my advice to all of you : Don'T BUY A TOSHIBA product. Their service SUCKS

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Munith
FR

All that probably somewhat tries to… All that probably somewhat tries to compete with Chinese brands, for that you really need to make some effort as you can really see. I am still somewhat happy with my old Toshiba laptop but I do assume it's just not that good of what it used to be.

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David T
GB

Hung up on me I got a message that my Toshiba SSD (not laptop, but the SSD inside it) was nearing imminent failure. I'm very tech savvy and know that each individual SSD vendor has their own utilities for testing their own drives. I was unable to find anything on Toshiba's website so I called Customer Support to ask - and after the person rambling on and on in poor broken english, ignoring my question and just continuing on with his script ... he finally just hung up on me. It was a pretty simple question - the answer was yes or no - do you have software available for me to test your drive. Loser customer support, loser rep. Poorly done Toshiba.

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Mark
GB

I bought a Toshiba SSD which worked… I bought a Toshiba SSD which worked fine until a power cut occurred, the security lock came into force and I cannot remove it. after repeated emails to @"customer services " no reply. I have bought a lot of Toshiba products in the past and having this poor Toshiba customer serices worries me and I will probebly look elsewhere. Devcent ssd but no aftercare. M Ladyman

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Srb
GB

I have a toshiba satellite laptop that… I have a toshiba satellite laptop that is the worst electronic product i have ever owned. I never seen a computer do so many updates and take hours and yes hours to update. If the computer was not new i would throw it in the trash compactor!

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