JK
CANothing but lies I was promised a refund for the $400 air conditioner I bought that stopped working almost immediately. A refund never came. After sending dozens of emails asking for an update, they finally replied and blamed me for “lack of information” although I had originally sent everything they asked for - all of my contact info, my receipt, proof of purchase, serial number. They asked for the exact same documentation and I provided it again. I was then promised a refund that would arrive in 7-10 business days. I was unsurprised when that cheque never came. Now they are back to their old tricks of simply ignoring me. Do not buy Toshiba products unless you enjoy throwing money away and being lied to.
Dianne Brickell
GBWorst technical department Worst technical department. The service is beyond horrible. Kevin Williams (Florida) has you on hold for the longest time, only to get a message that he's out of the office for the ENTIRE DAY! and does not allow you to leave a message.
Maria Farrington
GBI bought an air conditioner I bought an air conditioner, it has worked much better than the others that I have had to buy and so far I have not had any problems!
Sid
GBPoor Quality TV's Toshiba do not stand by their own manufacturing defects in their products. Their TV's are complete rubbish! The EPG takes nearly 5 minutes to boot up to display programs and schedules. The remote control output is not received and actioned by the TV for nearly 5 seconds after pressing the buttons on the remote. Clearly these and firmware issues that Toshiba will not take ownership for and want to charge for call out and repair! Save your money and buy a Sony, LG or Samsung instead. At least they work and are much better quality. Plus they understand customer service if their products have a problem! Poor show Toshiba, hence why so many customer are complaining about your company and products!
Srb
GBI have a toshiba satellite laptop that… I have a toshiba satellite laptop that is the worst electronic product i have ever owned. I never seen a computer do so many updates and take hours and yes hours to update. If the computer was not new i would throw it in the trash compactor!