Toshiba Innovation

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2.15
Based on 20 Reviews

5

20.00%

4

10.00%

3

0.00%

2

5.00%

1

65.00%
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Mark
GB

I bought a Toshiba SSD which worked… I bought a Toshiba SSD which worked fine until a power cut occurred, the security lock came into force and I cannot remove it. after repeated emails to @"customer services " no reply. I have bought a lot of Toshiba products in the past and having this poor Toshiba customer serices worries me and I will probebly look elsewhere. Devcent ssd but no aftercare. M Ladyman

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𝔸𝕟𝕒
ES

Is there really a customer service in Toshiba? I am trying to contact Toshiba to download a driver that does not exist on its website for my laptop model, something that I do not already explain beforehand. I can't get in touch with any human being. And I, as a human being that I am, have already made the decision not to buy any product of this company again 😤

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Harold Brown
GB

Beware of Toshiba tech support Beware of Toshiba tech support. On Friday April 4 my Toshiba laptop would not connect to my network although three other non-Toshiba devices connected as they always had. A call to Toshiba technical support resulted in a $199.99 charge and around an hour of fiddling with both my laptop and modem by two technicians, including a senior technician. When they were done none of my devices would connect to the network and I had been provided with an incorrect diagnosis: that the wifi radio was turned off. Fortunately, a technician at my ISP was able to undo the damage and fix the original problem in about five minutes. It is too bad that I paid for annual support since I will throw the laptop in the trash before I let Toshiba technicians near it again.

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Bob Goulooze
NL

TOSHBIBA Service Sucks My computer started to rumble during the guaranteeperiod. I brought it back to its reseller Computerland. 4 times they tried to fix it and blackmailed me into payment of € 81 otherwise I couldn't get my computer back. I approached the Dutch Consumers Organisation and my complaints were found to be true,m admitted by both Computerland and Toshiba. They would give it another try to repair it or I would get a new computer. I am still waiting for my computer. It's been away now for half a year, except for a few days around Christmas. Both companies lie to the Dutch Consumers organisation. They promise but don't deliver at all. So my advice to all of you : Don'T BUY A TOSHIBA product. Their service SUCKS

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Srb
GB

I have a toshiba satellite laptop that… I have a toshiba satellite laptop that is the worst electronic product i have ever owned. I never seen a computer do so many updates and take hours and yes hours to update. If the computer was not new i would throw it in the trash compactor!

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