Jan S.
GBWORST COMPANY I HAVE EVER DEALT WITH !! I bought a QAIO TV mirror about 9-10 months ago and despite myself and my paid TV installer following the online manual meticulously, we were unable to get either of the two TV screens to work. To date it has been an endless nightmare trying to get them to rectify the problem. They apparently do not have a technical help customer service department you can actually call and speak to directly. All "help" seems to be online and based on the grammar of their e-mails I would guess located in China. They seem to think their customers are TV/Computer repair technicians as they would have you break waterproof seals and enter in to components on the back of the TV/mirror and reconnect cables and take videos of what you are seeing, etc and upload to them. I have also been asked to replace an Android box with an additional one that had incorrect connections on it. I have paid $$$$ to my own TV/AV technician who says the TV/Mirror is defective and he can't understand why the company is treating their customers in this fashion. I have now been communicating by email since I bought the TV/Mirror and I get the impression they are never going to honor their warranty and ship me a replacement or refund me my money. I guess I will have to accept I got taken for a sucker by this company. I will never deal with this company again. Buyer beware ! I wish I would have read all the awful reviews of this company on Trustpilot, prior to buying anything from them.
Matt Walker
CAHard to right a constructive and fair… Hard to write a constructive and fair review as Evervue have bad reviews taken down as fast as you post them. I am now asked to share the experience despite contacting them multiple times. @ Evervue, you have asked previously what the issue was as you had no records. I sent you the records and the person i was dealing with just to remind you... I will not waste any more of my time with this company. As for the product. Ive taken it apart and added a Roku stick as i find the user interface to be too awkward and slow. If you do order this product and are in Canada. You will need to pay all the import duties but i was not told until after you make the purchase. I had to add 15% on the price.
CG
GBLove the new cosmos tv Love the new cosmos tv. they updated well on my shipment. I am a happy customer. for anyone who is considering the tv, 32" is large enough. No need to spend more money on a larger one.
Consumer
GBCosmos TV not fit for purpose The Cosmos TV we received is not fit for purpose and is very poor quality. We requested a refund and no one wants to talk to you. Evervue please respond….
Tom M.
BEfinally after couple of months finally after couple of months, my order has arrived. hoping cosmos is the best outdoor tv purchase that i will ever have. thanks to sales rep who updated me on the shipping.