Matt Walker
CAHard to right a constructive and fair… Hard to write a constructive and fair review as Evervue have bad reviews taken down as fast as you post them. I am now asked to share the experience despite contacting them multiple times. @ Evervue, you have asked previously what the issue was as you had no records. I sent you the records and the person i was dealing with just to remind you... I will not waste any more of my time with this company. As for the product. Ive taken it apart and added a Roku stick as i find the user interface to be too awkward and slow. If you do order this product and are in Canada. You will need to pay all the import duties but i was not told until after you make the purchase. I had to add 15% on the price.
Jan S.
GBWORST COMPANY I HAVE EVER DEALT WITH !! I bought a QAIO TV mirror about 9-10 months ago and despite myself and my paid TV installer following the online manual meticulously, we were unable to get either of the two TV screens to work. To date it has been an endless nightmare trying to get them to rectify the problem. They apparently do not have a technical help customer service department you can actually call and speak to directly. All "help" seems to be online and based on the grammar of their e-mails I would guess located in China. They seem to think their customers are TV/Computer repair technicians as they would have you break waterproof seals and enter in to components on the back of the TV/mirror and reconnect cables and take videos of what you are seeing, etc and upload to them. I have also been asked to replace an Android box with an additional one that had incorrect connections on it. I have paid $$$$ to my own TV/AV technician who says the TV/Mirror is defective and he can't understand why the company is treating their customers in this fashion. I have now been communicating by email since I bought the TV/Mirror and I get the impression they are never going to honor their warranty and ship me a replacement or refund me my money. I guess I will have to accept I got taken for a sucker by this company. I will never deal with this company again. Buyer beware ! I wish I would have read all the awful reviews of this company on Trustpilot, prior to buying anything from them.
Donald Hohn
GBI got exactly what I expected I got exactly what I expected. Beautiful mirror with a tv. The clarity of the tv is outstanding. Great communication throughout the entire process. Jackie quickly responded to my emails when I had a question. The packaging was unbelievable. There was no way this unit was going to be damaged during shipping.
Amy Brassard
GBNO SUPPORT from company AT ALL! I purchased an Evervue Ocea Style 220 Smart Touch Bathroom TV. It does not work. It has power. It will not connect to my wifi. I have purchased an extender. I have hired an IT professional. It does not work. I have written to their tech support and all I get back are emails telling me to do what I have already done (as stated in my emails). I have called the help line and they do not answer. They just direct you to write to their support line. DO NOT BUY FROM THIS COMPANY! Update to my original review: The final resolution was a full refund, only after I got the credit card company involved. To address their accusation that I did not know how to operate an Android product, I brought in an expert IT support tech, just to be sure that was not the issue. In the end, since they claim upon receipt of the returned tv, that it worked w/out issue, then that only reinforces my suggestion to not purchase their product since that "perfect" is way below satisfactory. The only way I would amend this to a favorable review would be if they admit their product was faulty and their support was sub-par.
Mark V.
HKVery Happy Customer I did a home renovation about a year ago and I wanted the most luxurious bathroom possibly made. A friend of mine already had a MirrorVue and I thought it was amazing. I ordered my own and had it custom made to fit in my bathroom. to this day I feel like this purchase really upgraded my bathroom to the next level and will totally consider getting other products from Evervue! I ordered the silver mirror 32" TV and the dimensions are approximately 70"x50".