No Response From Evervue - Yet Again Evervue emailed me stating they would not provide assistance unless I removed a negative review from Trustpilot. I refused. Evervue then posted to Trustpilot stating they had never heard of me and could I provide purchase details. I have provided them with proof of purchase, order number and receipt. They then asked for contact details so they could resolve my issue "personally". I provided them with my email and telephone number. Unsurprisingly Evervue have not made contact. This is a company that expends much effort in trying to appear responsible and professional, presumably to get more sales, while completely ignoring requests for help, providing zero product support and blaming customers for any operating faults. This company does not deserve your money. Whatever you do, DO NOT BUY FROM EVERVUE.

Do not buy an outdoor TV from this company! We purchased an Overview Cosmos 50" outdoor TV in July 2017. It took a long time to arrive (came from China I think) and when installed immediately had condensation problems behind the front screen. Evervue said this was normal - really - on a supposedly waterproof TV?! Then 14 months after we bought it, the sound failed. After taking the TV off the wall to investigate (hoped the audio out cable had come loose), I discovered there was no sound at all (including internal speakers). Replacing the TV on the wall, I reconnected the HDMI and low and behold - the picture had now also failed. I contacted Evervue support 3 times by email and they took a long time to respond. Their telephone number just goes to voicemail. Eventually replied but no solution was offered, not even for a chargeable repair. £2,500 utterly wasted on a TV that has never worked properly since we bought it. Poor quality product and a terrible service. Evervue Reply - Firstly, your company may be incorporated in the USA, but like countless others, your operations appear to be entirely in China. It took 5 weeks for you to deliver it to my home in the UK and all of your "support" is provided from China. As other reviewers have commented, it takes a lot of time and several attempts to solicit any response from your support people and then you face a series of mindless "troubleshooting" questions over days by email - one question at a time implying user error. At no point - ever - did Evervue offer any sensible advice (first time anyone from your company suggested the Android box (which by the way is not the problem) or offer to repair the TV free or at a charge. What I did get and very quickly was an email threatening me with legal action from Evervue if I did not take down my negative reviews. I did my homework on the reviews I found from your "thousands of satisfied customers" on Google and they were fakes created by or for Evervue. It seems like other reviewers here have had a similar experience to me but you are now employing the same tactics of writing responses to their reviews blaming the customer. Instead, try actually talking to your dissatisfied customers about their experiences and trying to help them. Finally, the outdoor TV's you sell are installed in completely sealed aluminium and plastic cases. There are no user-serviceable parts and a TV engineer I had look at mine said that the only way to access the components that had failed on it was to cut open the case thereby losing the moisture resistance and even then he doubted it could be economically fixed. In brief, when it fails for any reason you have two options - to ship it back to China for a repair at who knows what cost or scrap it. Not much of a choice for a product that cost £ thousands!

I have ordered from Evervue a few times… I have ordered from Evervue a few times over the past years, customized LED mirrors. Their sales team helps with the ordering process which is quick, efficient, and very easy. The shipment was delayed on two occasions but overall a pleasant experience and reliable supplier.

NO SUPPORT from company AT ALL! I purchased an Evervue Ocea Style 220 Smart Touch Bathroom TV. It does not work. It has power. It will not connect to my wifi. I have purchased an extender. I have hired an IT professional. It does not work. I have written to their tech support and all I get back are emails telling me to do what I have already done (as stated in my emails). I have called the help line and they do not answer. They just direct you to write to their support line. DO NOT BUY FROM THIS COMPANY! Update to my original review: The final resolution was a full refund, only after I got the credit card company involved. To address their accusation that I did not know how to operate an Android product, I brought in an expert IT support tech, just to be sure that was not the issue. In the end, since they claim upon receipt of the returned tv, that it worked w/out issue, then that only reinforces my suggestion to not purchase their product since that "perfect" is way below satisfactory. The only way I would amend this to a favorable review would be if they admit their product was faulty and their support was sub-par.

I got exactly what I expected I got exactly what I expected. Beautiful mirror with a tv. The clarity of the tv is outstanding. Great communication throughout the entire process. Jackie quickly responded to my emails when I had a question. The packaging was unbelievable. There was no way this unit was going to be damaged during shipping.