I purchased a vacuum with a warranty I purchased a vacuum with a warranty. The vacuum was amazing but only lasted a few months. Trying to get a new vacuum from a paid protection plan from this company is damn near impossible. The vacuum brush roll stopped spinning. The issue is the electric not the brush roll but they refuse to send me are placement vacuum even when it’s under the manufacturer warranty and I paid for extra coverage. Terrible customer service.

Highly recommend! I just started using this around the house and it’s been fantastic. The battery lasts a long time.I live in a condo with hardwood and area rugs. This vacuum is perfect for that environment. I think it picks up things off the floor and rug adequately. What makes it convenient is cordless, it helps a lot when I clean my house from one room to another so that I don’t have to plug in over and over again. Perfect for me. Love.

Don't buy a moosoo!! Unfortunately as so many others I found customer service completely unacceptable. The cordless S2 vacuum I purchased had the filter missing, but I didn't realize it until I watched a You Tube video how to take the dust cup off. So I thought I could find the filter online and buy it. This vacuum has no parts available to buy anywhere. So I emailed moosoo 3 times and called and waited on hold forever. As others have stated, there was no response whatsoever. Since I bought it through Walmart, they contacted moosoo for me and promised a reply within 48 hours. But again no response, so I will be contacting Walmart's customer service again. Moosoo obviously doesn't stand behind their products at all, do not buy a moosoo. A waste of money and time. At this point I will be demanding my money back in the light of their lack of response and the fact parts are not available for this vacuum.

Vacuum was not delivered to me so I… Vacuum was not delivered to me so I canceled the credit card payment. Then kept telling me it was delivered and then threatened me via email about refusing to pay. Well I refused to pay because I did not get it. Then it was finally delivered in an Amazon speaker box all damaged. Can never speak with anyone and emails may take a week for them to respond but they are quick to threaten me!! Now cannot get any replacement filters, all out of stock!!!! BEWARE DO NOT BUY from them.

Vacuum was just what I needed Vacuum was just what I needed. Like other reviews, I find that it works great on hardwood and is still effective on carpet but not 100%. Perfect for grabbing to clean up a mess quickly. Would definitely recommend if looking for an affordable, effective, cordless vacuum.