Highly recommend! I just started using this around the house and it’s been fantastic. The battery lasts a long time.I live in a condo with hardwood and area rugs. This vacuum is perfect for that environment. I think it picks up things off the floor and rug adequately. What makes it convenient is cordless, it helps a lot when I clean my house from one room to another so that I don’t have to plug in over and over again. Perfect for me. Love.

Reimbursed for shipping . Thank you for reimbursing g the shippi g. Glad to be done with this. The vac is great. I have one and sent one to my sister. Highly recommend it. Good for cars and pet hair a No free shipping. After having my order shipped to the wrong address I tried twice to get a mailing label to redirect it. After 2 trying twice I gave up. Today I paid UPS 25.63 to get my order to the correct address. Customer service was very nice but did nothing.

Vacuum was not delivered to me so I… Vacuum was not delivered to me so I canceled the credit card payment. Then kept telling me it was delivered and then threatened me via email about refusing to pay. Well I refused to pay because I did not get it. Then it was finally delivered in an Amazon speaker box all damaged. Can never speak with anyone and emails may take a week for them to respond but they are quick to threaten me!! Now cannot get any replacement filters, all out of stock!!!! BEWARE DO NOT BUY from them.

I purchased a vacuum with a warranty I purchased a vacuum with a warranty. The vacuum was amazing but only lasted a few months. Trying to get a new vacuum from a paid protection plan from this company is damn near impossible. The vacuum brush roll stopped spinning. The issue is the electric not the brush roll but they refuse to send me are placement vacuum even when it’s under the manufacturer warranty and I paid for extra coverage. Terrible customer service.

Upright is JUNK! Poor battery life and poor costumer support! I purchased an upright vacuum after purchasing 3 of the small handheld vacuums. The small ones are now into their 3rd year and still work fabulous so I’m figured I’d love the larger model just the same. However, I was very disappointed with this model. It was great until the battery died just after a year. I only used it occasionally in our second home, maybe once or twice a week. After contacting the company, they did nothing to support my issue other than wasting my time with hopeful back and forth emails. Their sixth email just stated that it was no longer under warranty and batteries were not available. So, basically if you’re looking for something that will last beyond a year, this isn’t the brand! When it worked, it was decent but one would expect a vacuum to last longer than this and any good company would back their product. Stay clear, this is JUNK!