Same issue as below Same issue as below. I just purchased this Moosoo Cordless Vacuum 4-in-1 Lightweight Stick Vacuum on Black Friday and everything was find working great and then one day it just won't come on. The light is on but there is no power. Ane the company does not answer the Phone.

Don't buy a moosoo!! Unfortunately as so many others I found customer service completely unacceptable. The cordless S2 vacuum I purchased had the filter missing, but I didn't realize it until I watched a You Tube video how to take the dust cup off. So I thought I could find the filter online and buy it. This vacuum has no parts available to buy anywhere. So I emailed moosoo 3 times and called and waited on hold forever. As others have stated, there was no response whatsoever. Since I bought it through Walmart, they contacted moosoo for me and promised a reply within 48 hours. But again no response, so I will be contacting Walmart's customer service again. Moosoo obviously doesn't stand behind their products at all, do not buy a moosoo. A waste of money and time. At this point I will be demanding my money back in the light of their lack of response and the fact parts are not available for this vacuum.

Absolute garbage Absolute garbage! Only used it a hand full of times on hard wood floors and the motor quit. I contacted customer service, no help at all!! Would not one time good will vacuum. Apparently the motor is a known problem. They sell the motors separately yet they are out of stock. GO FIGURE! P.S. the USA@imoosoo dot com email address is not USA at all. actually Chinese. Buyer beware!

Dead battery, no reply from company Did this company go under? I’ve been trying to contact them using phone, mail, and their website form but no reply for weeks. When you call their hotline it says they’re currently closed every time I’ve called within business hours. My battery stopped charging and havnt reached a year yet.

RIPOFF! Moosoo Air Fryer Purchased Moosoo Air Fryer. Before warranty expired it died. Contacted company who stated warranty would replace air fryer but never happened. After many emails saying it was Amazon's responsibility, would I take a reduced refund, etc, etc I was basically told "Tough Luck!" I am unable to located a mailing address in the USA that I could send small claims action too. A friend of mine bought the same air fryer with the same result.