So I got a new Samsung Galaxy s23 ultra… So I got a new Samsung Galaxy s23 ultra which is crazy expensive so I decided to go back with a brand that was amazing back in the day never had a problem with them paid $100 for this new case within 6 months I cracked my screen and then a week later the phone case broke they have went so cheap with these cases

My phone was ran over by a car My phone was ran over by a van and its OtterBox case/protector left it completely undamaged. 10/10.

Otterbox Defender / Samsung Note 20… Otterbox Defender / Samsung Note 20 Ultra. Within the first year the plastic case cracked in the lower right corner. It was replaced for free with the exception of the shipping cost. The replacement didn't last as long as the first one. The new case cracked in the same location. This time, the glass on the back of my phone shattered while still in the case. Otterbox will replace the case but not cover the cost of any damage to the phone.

0/5 customer service I got bombarded with "save $10 on purchase of $20" emails. When I tried to use it for a $120 dollar order it didnt work. So I called and the women couldnt figure out my 5 letter adress so she hung up on me. I called 2 more times before my order was finally made and they took payment. 10 days later nothing came so I called and apparently they took my money and didnt ship it because they didnt have my address. (They made me verify my identify using my address at the beginning of the call). Terrible company with terrible customer service spend your money elsewhere!

Over rated, over prices ,does not keep promises. Me and my daughter bought Otterbox cases. They are overated and definitely over priced. We paid for them 60 dollars each.Hers broke after 8 months and, yes, they replaced for the very same model wich broke after another 6 months.My model is discontinued and Otterbox company does not offer replacement or reimbursement anymore.I asked for Amazon cupon since I faund one, what I believed would be fair.Their refused it as well.So I found this company untrusty ,producing low , very low quality cases for sky rocking prices.I will not buy anything from them.But, of cource, the choice is yours.