Appalling Customer Support I tried to place an order and pay via PayPal. The system then wouldn’t process order stating payment failed yet it put hold on payment with PayPal. I contacted their customer service by email, had template response saying they would investigate and not to contact again. 22 days later the hold is still on and they emailed me today telling me to try and order again. Obviously I have since ordered from reliable supplier and all I want is the hold on my account released. Appalling customer service and lack of care.

I recently purchased an otterbox for my… I recently purchased an otterbox for my iPad Air. There was no screen protector with the case, I thought it was a quality control thing. Took it back to the store and the employee looked up another cover for me and read that otterbox no longer provides screen covers because of the way it makes the device look cheap (?). Really? The huge bulky case didn’t do that already. I have purchased otterbox because of the protection it provides. Now, without the screen protector as part of the system I believe it’s useless. Shame on this company. You used to have a great product but are you now trying to nickel and dime us? Going elsewhere to find protection for my electronics from now on. I really trusted this company before, it is really hard to stay brand loyal when the brand cheapens itself and is no longer worth it to the consumer.

My phone was ran over by a car My phone was ran over by a van and its OtterBox case/protector left it completely undamaged. 10/10.

SCREWED IN WARRANTY! My case broke after a few months and, it was replaced and broke again. Now my model is discontinued and Otterbox does not offer replacement or reimbursement anymore. I found one on Amazon for $29 bucks and I asked them to buy that and ship it to me. Seems only fair since I was still in warranty that I paid for and they couldn't honor it, But they didn't like that option. Here's what they offered to make me complete: 1 New case to use on another phone. I only have 1 phone????? OR 2. Buy a new phone and they would give my 25% off a new case for the new phone. what a load of BS! OTTER BOX has proven to be another company that continues to throw crap in a box and walk away from the mess they made. Untrusty. Poor quality products. Extremely high pricing. Hopefully I let others know how crappy OTTERBOX really is. just another POS from China!

Case was not good quality Case was not good quality for the money, wish I'd of read a review first before buying. Z fold 5 defender xt, cheap brittle plastic , not a nice feel. 40£ high price, thought it would have a premium feel it doesn't