Unfulfilled order for earbuds - don't order Ordered earbuds 30 December 2023. Order not fulfilled. Emailed company - no response. Company cannot be contacted by phone. Used online chat service. Don't expect same day response. Was sent response - didn't tell me when order would be fulfilled. Then I read trust pilot reviews. I have disputed the transaction with my credit card company in the hope I get my money back.

Mifo - Absolutely terrible customer service Absolutely terrible customer service. Reported faulty earbuds. Was ask to ship them to their Wellingborough support centre. Mifo confirmed receipt and promise to send me replacement. That was 1 year and 3 months ago. I am still chasing... Unbelievably poor customer service. Although I like their products I would avoid going forward because of the terrible customer service experience. Mifo really need to care more about their customers. They currently don't seem to have the faintest idea how to do this.

When you finally receive your earbuds When you finally receive your earbuds, keep your fingers crossed that they continue to work ok. If you have a problem, forget any response. Customer services is completely useless. I had over thirty email conversations with (Steve) whilst they palmed me off with excuses. Eventually asked me to return the item and acknowledged I was within my 12 month warrantee. Still nothing. Complete rubbish and I feel sorry for anyone who buys from them. They don't deserve to be trading. Don't even think of buying from them and save yourself the pain and anxiety I went through.

Received Received earbuds 23 Mar 24 - 15 weeks 3 days after paying - present for someone so hope they ok - do I hold the long wait record? After sending my last email asking them to confirm if I had been scammed - things moved quickly.

Earbuds come with many different covers… Earbuds come with many different covers to help you find your perfect fit. Easy to start using right outbox the box - paired quickly with my iPhone but hasn’t paired with my MacBook Pro. Audio is awesome. Battery life is phenomenal. Lot of different buttons on the earbuds and still getting my head around them. Love the idea of that you can use the case to charge your phone if you need to! Shipping took over two weeks. Apparently the delay was with the courier.