Simply terrible Simply terrible. The headphones they sent broke, they ultimately sent a new pair, which did not work, and it's been nearly a year since that period I still have not received a pair of headphones. Staggeringly inept and seemingly not far off fraudulent.

Terrible customer service. Do not buy from them. As with previous reviewers I have had continual problems with customer service. Initially was pleased with buds but when one stopped charging I had them sent back under warranty. That was almost 10 months ago. I have emailed them weekly since then. Sporadically I receive a reply stating they will get another set sent out but it is not looking likely. They have effectively stole from me (and all the other reviewers). Please avoid.

Avoid! Avoid! Had a previous pair, happy with them but wanted to update after a few years. Made an order but after over a month they hadn't arrived. Tried to cancel through email and chat bot. No response at all. They've taken money but haven't sent the item and won't respond to anything to cancel and get a refund.

No Communication or receipt of order from Mifo I Placed an order 26th January 2024 for Ear buds which were due for delivery within 5 business days which I haven't received. I have contacted Mifo via email and through their chat/message option on their website and no one has come back to me. An absolutely appalling service from MIfo all I want is my money back now!

MiFo inner earbuds, rubbish. My MiFo inner earbuds have never paired easily, its always a drama (android and Apple same story). The battery life is rubbish and gets worse within a year. Now one bud doesn't work at all. Out of warranty now sadly, ticked over 1 year. Save your money and try another brand.