Miriam
GBBattery life degrades quickly. Non-existent customer service! Earbuds we're great when I first received them but battery life reduced very quickly. One of the Earbuds has now stopped connecting. Have reached out to Mifo customer support 5 times and no response.
Nicki Bennett
GBIf I could leave zero stars I would. Avoid! If I could leave zero stars I would. Headphones (earbuds) lasted about 10 days. Then the problems started. No customer service at all! Took weeks to get the address to send earbuds too. Then nothing! They have now had earbuds for 3 months and no refund or replacement. Horrendous! Avoid!
Rob Bruce
GBBought mifo earbuds 18 months ago Bought mifo earbuds 18 months ago. Have had continued issues with charging and now a single charge only lasts 20 minutes. This is particularly disappointing given the exceptional charge times advertised. Have also given up trying to contact mifo. They do not have a contact email and their online chat bot is a complete waste of time. In short the high cost and good reviews are completely unjustified. Strongly advise buying from this unreliable company.
Tammy Morris-Wells
GBDisgusting company! I bought some earbuds from mifo in August 2023. A few weeks later, when they still hadn't arrived I contacted them. I tried the chat, email, every way I could. No joy. Eventually they responded and told me the colour I had ordered was not available and they didn't know when it would be. They asked if I would like another colour. I said no and could I please have a refund. No response. 2 days after this exchange I had a notification that they had been dispatched. I received the incorrect buds at the end of Sept. I sent them back, at my own expense, and they were received by Mifo on 8th Oct. Over the next 6 months I emailed them on a weekly basis demanding a refund. I would be told it was being dealt with, week in and week out. I eventually tried the Mifo.Au customer services and nearly 7 months after they received the buds back I GOT A REFUND!!! How disgusting that they would have happily seen me out of pocket by £90 and that they thought they could fob me off with another colour. Avoid these people at all costs.
Evelyn
GBScam. Avoid at all cost Bought the Mifo earbuds and after a while they stopped charging. Contacted customer services and they confirmed that they were still under warranty. Sent the earbuds back for repair as requested. That was 1 year ago. Several e-mails back and forth, always with some sort of excuse. I did not get my money back, nor do I have the earbuds. What a scam. I am shocked and saddened that this company is allowed to trade. Please be warned. Do NOT buy from them.