Why Doesn’t Anyone Make Quality Appliances I remodeled my kitchen, four years ago, purchased all new kitchen appliances, fridge, double oven, cook top, dishwasher, microwave. The Whirlpool double oven was replaced, within the first year. It took Home Depot months to replace it, even though I bought extended warranty,. I went 6 months without ovens. The Samsung dishwasher is the worst dishwasher I’ve ever owned. It’s been repaired, twice. The Samsung refrigerator has had two broken plastic parts, inside the fridge, the ice maker is broken, the fridge is making a different noise, mold is growing in between the plastics the drawer is made of, (there is no way to take the drawer apart). The LG stove top works well, but the knobs have broken and melted. I spent thousands of dollars for crap appliances. I would gladly take back my 20 year old appliances. I’m a 64 year old woman, it’s just my husband and myself, living here, so my appliances don’t get rough use or overuse. I will be buying new again, within the next year. I will NEVER buy anything from Home Depot, and will not purchase any of these brands again, except Whirlpool.

Company was referred by Sears for… Company was referred by Sears for repair service. Technician Curtis was rude, obnoxious & VERY UNPROFESSIONAL!!!! Displayed an attitude right from the initial phone call. On the day of service Technician’s tone was aggressive & demanded that I go “somewhere else” while he worked (stated that it was company policy). Really?!?? He hadn’t made that request before when he needed my assistance with me using my phone flashlight because he did not have a flashlight of his own. Which prepared technician does not have that as part of their tools?! Anyway l insisted that it was my home & I would not be going anywhere). Should have kicked him out then but didn’t!! Technician demanded to know my deductible even though it was paid in advance to Sears. My fiancée is insisting that I make a formal complaint & I will because there is much more to report regarding his inappropriate behavior. DO NOT USE THIS COMPANY!!!!! What a horrible representation of a reputable company as Sears!!!!!!! Is anyone wondering why their rating is at a 1 star......It should actually be -10!!!!!!!!

As worst as it can get Appliance of America did not deliver my item. I originally order a refrigerator in November 28th for my father's birthday. Was told it would take 6 weeks. Called back after 6 weeks, said it was delayed. Had to open a case with credit card company like many people in this review. Dad ended up crying cause he was so disappointed he never got his gift.

Pleasant customer service So far so good. My rep was Billy Johnson and he explained the delivery service, the protection plan and the white glove service. I normally don't take protection plans but since their price was so much lower than the big box stores, the protection plan was basically no cost and if claims are made against it, then 1/2 the cost is refunded back.

Buyer beware Frigidaire Purchased a Frigidaire microwave in July 2017 along with 3 other kitchen appliances.After less than 3 years of very light use it completely quit on me. Other microwaves I’ve owned lasted about 20 years. When I contacted Frigidaire to say I wasn’t satisfied with the microwave I was first transferred to a disconnected number. I called back and basically was told to call a repair person. Repair people change $100 just to come out. Frigidaire basically told me “too bad you’re out of luck”. Will NEVER buy another Frigidaire product. BUYER BEWARE!!!