As bad as it gets. The New Jersey Better Business Bureau have an alert on this company and an F rating for good reason. Until recently their company address was a tiny used appliance store. When that game was up they now have an address which appears to be a medical complex. In short, I wish I had researched this company properly before handing over $2059 that I only got back several months later after registering a dispute with my credit card company. Appliances Of America never sent me the item I ordered and never gave me the refund they had promised. There are things I would like to say here that I dare not for fear of having this review deleted just like all the other negative ones this 'company' receives. In short, AVOID, AVOID, AVOID.

All talk Waited FIVE WEEKS for a microwave and it arrived damaged. Going on three months now from original date of purchase and I still don't have the appliance. The salesperson that I dealt with is a smooth talker that tells you what you want to hear but that is as far as it goes. I have requested a refund and am going to buy the appliance from a legitimate dealer. I looked up their address on Google streets. It looks like a used appliance store with a different name. Should have gone with my gut. Avoid these guys!

Appliance Company of America (Zhuhai) Co., Ltd. Mis-representation Air Fryer Oven: My wife bought an Appliance Company of America (Zhuhai) Co., Ltd. Air Fryer Oven: ACA Model ATO-EAF26A as a birthday present. Capacity quoted as 26Litre. Ideal. But it looked small so I measured the oven internal dimensions: 32cm w x 18 cm h x 31.5 cm d = 18.14 cu cm = 18.14 litre WHAT A JOKE! As a follow up: The Company have refused to take it back and refund. Buyer Beware!

Customer service problems; perhaps some growing pains These guys do not respond quickly to emails or phone calls (2 day response time), do not provide ship dates. 3 weeks later, still waiting, with no updates. Order status displays "no information available". Cancelled the credit card I gave them, cancelled order. I did get a call from the store manager. He was very apologetic, and wanted to make things right. For me, however, that ship has sailed. I deeply appreciate his sincere effort in calling, I know calls like ours are not easy, or fun. As mine seems to be the only even half negative review here, maybe you'll have better luck.

The Joke is On Me - Samsung - 2.2 Cu. Ft. 12-Cycle High-Efficiency Samsung front load compact washer (2.2 cu capacity) warranty is a nightmare. Having over 7 weeks without a functioning washer, another 'service' is scheduled in a week totalling 6 attempted repairs to date. Not only can this washer not be repaired, Samsung, insisting upon continuing this charade and not providing any consideration for its customers, by continuing to schedule service techs into my home during this Covid 19 pandemic. With little recourse I have used a wash and fold service in our area weekly averaging $125 each use. Please think twice about purchasing a Samsung washer. If something goes wrong with the machine, you will join me in my nightmare.