Jake Anran
GBThe absolute Scammers :order the E 7 … The absolute Scammers :order the E 7 headphones for my daughter as a birthday gift. Never arrived, never answered to my emails, or messages . DO NOT BUY FROM THEM. Thanks to PayPal manage to get my money back. FIY COWIN : just finished my reports for you as Scammers on Google, kaspersky, Facebook.
G K
ESNot fulfilling the order I see many similar posts here — ordered their headphones on January 6, and nothing since then, the tracking app says order received and that’s it… emails are unanswered… It’s a shame because I used to have E7 and they are very comfortable and noise canceling is great, they died after couple of years of heavy usage which is fine. But what’s going on now with them looks like a total scam, taking money and not sending anything. What happened?
luke
GBCowin Audio is a scam! Do not buy! They don't respond to costumer support emails!! I purchased Cowin E7 headphones in August of 2022. As per Cowin's warranty policy if you purchase from their website your purchase is secured under a two year warranty. About a year after my purchase (July 2023), the audio went out in my headphones. I have been attempting to contact their email help line for nearly a year at this point. I have never received a response despite sending four emails. Their email is the only contact line listed on the COWIN website.
James Widdis
GBOrdered E7 headphones on 10/12/23 got… Ordered E7 headphones on 10/12/23 got confirmation email stating they would ship in 24hrs. One week later no contact. I have sent multiple emails and gotten no response. Tried calling several times and you get a recording that states no company info but ironically it is about an app to stop scammers! Recording then says to hold for representative, phone rings then elevator music. Rings twice more then disconnect. After research there are many consumers with the same story, even on their face book page cowinoffical. I have filed a dispute with CC company.
Abbie Nadine
GBNearly a week and no update on order still remains unfulfilled and left unanswered emails I placed an order with them 9th of September and my order remains unfulfilled and tried to contact them through email and nothing. I don't know how long to wait it out until i request a refund through PayPal. I've just seen a review aswell saying that they are a scam so I'm quite worried now as they are expensive!!