Ordered E7 headphones on 10/12/23 got… Ordered E7 headphones on 10/12/23 got confirmation email stating they would ship in 24hrs. One week later no contact. I have sent multiple emails and gotten no response. Tried calling several times and you get a recording that states no company info but ironically it is about an app to stop scammers! Recording then says to hold for representative, phone rings then elevator music. Rings twice more then disconnect. After research there are many consumers with the same story, even on their face book page cowinoffical. I have filed a dispute with CC company.

Isn't it amazing? Isn't it amazing? I've had nothing but bad experiences with Bluetooth products and yet, the best Bluetooth product i've had by a country mile are the Cowin E7 headphones. They have been SO good it's not even close. Sound, connectability, supportability (iPhone, Windows laptop, iPad etc) I'm not doubting other people's bad experiences but........ my little E7s are amazing and are still going strong.....

Similar to many others here Similar to many others here - I ordered a replacement pair of E7s after using mine daily and loving them...but no delivery two months later, no response to any customer service emails...nothing.

The absolute Scammers :order the E 7 … The absolute Scammers :order the E 7 headphones for my daughter as a birthday gift. Never arrived, never answered to my emails, or messages . DO NOT BUY FROM THEM. Thanks to PayPal manage to get my money back. FIY COWIN : just finished my reports for you as Scammers on Google, kaspersky, Facebook.

Doesn't even deserve 1 star Doesn't even deserve 1 star. Headphones arrived DOA. Filled out website submission form, emailed multiple times, called (no answer). I finally gave up and disputed the charge through my credit card company. They've refunded my card, apparently they couldn't get hold of them either.