Lumina

450 Lexington Ave, 10017, New York, United States
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1.40
Based on 20 Reviews

5

10.00%

4

0.00%

3

0.00%

2

0.00%

1

90.00%
About Lumina

Lumina is a company that produces high quality of remote work devices. Our first product is a DSLR-quality webcam with a 4k camera.

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Mark
GB

Beware the fine print! Beware the fine print! Camera works fine but the mounting bracket is too lose to affix to monitor (slides off). There is no way to adjust or tighten the mount hinge. Contacted customer service and 4-8 weeks needed for replacement AND I PAY FOR SHIPPING FROM CHINA! There are many other webcam choices - stay away from this one.

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Sarah Golding
GB

Lumina Beauty is a scam company Lumina Beauty is a scam company, do not buy the breast pumps and avoid at all costs! Arrived in damaged packaging and without any branding, clearly just a very cheap knock off product. I returned it all the way back to China as requested and they said their finance team were processing my refund but I haven’t received anything and they now have stopped replying to my emails. Avoid!!!

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Kelly Lewis
GB

One star is being generous. One star is generous. The breast pump is absolutely faulty, it’s painful when you do manage to get 5 seconds of it functioning and has really impacted my feeding. Customer service will ignore you despite the rubbish on their website about returns and warranty. DO NOT BUY !

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customer
GB

Terrible experience with this company Terrible experience with this company. I ordered a breast pump and was given no indication as to when it would arrive despite paying an addional fee for express delivery. I eventually had to order a different pump from another company. I then proceeded to return the product when it eventually arrived from China. I was informed that I would receive a full refund upon receipt. After chasing by email the company finally confirmed that they had received the product and would issue a refund, they never did. I have had to make a claim via my credit card company instead.

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Steffi Houlston
GB

Do not buy this!! Do not buy this!!! This is not a legit company says it's in America but shipped from china. I ordered a pump it took weeks to arrive despite paying for express delivery by which point my milk supply stopped despite trying to hand pump. I wrote asking for a refund and was offered 20% discount which I declined as I had no need for the pump so requested returns instructions and was ignored despite a number of emails. I then decided to give the pump to a friend who is a new mum, she has informed the pump does not have sufficient suction, does not effectively collect milk, leaks everywhere, is hard to empty. Complete waste of £80 that I could not afford to lose.

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