One star is being generous. One star is generous. The breast pump is absolutely faulty, it’s painful when you do manage to get 5 seconds of it functioning and has really impacted my feeding. Customer service will ignore you despite the rubbish on their website about returns and warranty. DO NOT BUY !

Avoid this company! I’d give 0 if I could! Same as some of the reviews below, lumina sent me the wrong brand of breast pumps. They were sent back unused to China(!) at a cost of £27 back in July - their website states UK and USA ops but products sent from/to china. We’re now in October and the company still haven’t refunded me and they have now stopped responding to my emails - I had the same response every time ‘finance department are looking into the refund’. I’ve had to contact my bank in an attempt to do a chargeback.

Refund promised, then ghosted Expected: took longer than planned to arrive (no big deal) Unexpected: the quality was nothing like what is shown on the website/indiegogo campaign Criminal: I sent the camera back, was promised a refund, 2+ weeks later, it hasn't arrived. I was told it was imminent. Now they're not responding to emails. DO NOT BUY THIS PRODUCT

Anyone reported to the police Anyone reported to the police? I think we can gather together thru online to charge them with proper legal actions. At least they will publish worldwide that they are scammer to avoid victim in their activity in the future. Im willing to spend more dollars to make an legal actions again them if they not fullfill this project.

Scam company Scam company. I've been duped with a malfunctioning breast pump. It lasted all of two weeks before it failed. Customer service was initially responsive now not returning my emails at all. I was also worried as my bank picked up that the payment might be fraudulent so I doubt going to be able to get my money back that way. Avoid them