Refund promised, then ghosted Expected: took longer than planned to arrive (no big deal) Unexpected: the quality was nothing like what is shown on the website/indiegogo campaign Criminal: I sent the camera back, was promised a refund, 2+ weeks later, it hasn't arrived. I was told it was imminent. Now they're not responding to emails. DO NOT BUY THIS PRODUCT

Don’t buy!! The lumina took a long time to arrive. The parts don’t fit together great, you really have to push them hard together, the flange kept popping off during pumping sessions, the collection cup kept unsealing itself so milk I’d sat ages to get would leak and 3 months in one of the two pumps stopped working, and although I complained a month ago I’m get to have a refund. Avoid! This issue cause my expressing schedule to be heavily impacted and now my baby has had to go fully formula fed.

NEVER BUY FROM Lumina Ignore at all cost never ever buy from them 😭😭😭😭😭😭😭😭😭😭😭😭 they will ask you to send the item back then you will lose your item plus return cost ( to China ) all together. SCAM scam Google should banned them selling something online

I unfortunately had the same experience… I unfortunately had the same experience as the other reviews-opened the package and it had a sticker slapped on it from Lumina, but it was sent from”Horrigan” a dodgy Chinese company. Customer service was really great at first, said no problem would refund me and refund the anmount it cost to ship item back. But alas, when following up on my refund and shipping refund, No reply, looks like they’re out of business now.? Good riddance to bad rubbish.

Lumina - A professional Third Hand. Lumina has offered us a very professional and extremely helpful service. Ian, has been outstanding and helped us every step of the way through the ups and downs of the every changing energy market. Ians Account Manager support, his patience alongside his market knowledge has been a great asset to our organisation. We look forward to continuing our partnership over the years to come..