Customer service STINKS I am getting quite frustrated with their service. We ordered CS6 a week ago and the order says it is pending. We have emailed twice and tried connecting through live chat three times. It always times out. We can't seem to get through to figure out why this hasn't shipped. Meanwhile we can't get the work done because we don't have the program.

Non-existent Last Chance Buys Unfortunately the experience with Last Chance Buys is not positive -- an order was placed online through the company for software on June 20, 2015. As of today the company has not responded to the email follow-up on the status and the phone number rings busy or an automated message plays. The status on the order remains as "shipping shortly" and there is no way to cancel the order.

Time to talk to federal trade commission No response to emails about your order, say they are shipped, you can track your order by using shop app, which what's access to your email. So they can track all your shopping online, give some access to your email, that's crazy to me, time to contact federal trade commission on this company

EXTREMELY POOR COMPANY I ordered Adobe Acrobat XPro from them over two weeks ago, no disk, no return calls, no return emails. DO NOT BUY from these people.

I believe the company stole my $489.99 In September 2014 i had purchased a software program Photoshop for Mac from the website lastchancebuys.com. Two weeks later, after attempting to call and email the company to find out when i would receive the software, one email was sent indication it was just sent. I did receive it but it was for a PC, not an apple computer. Since i have an apple computer, the software is useless to me. I tried contacting the company of the situation but no response. Last Chance Buys finally answered my email concerning the problem and told me to return the disc. I did by 2nd day USPS with signature confirmation and emailed the company with a link that shows the disc was signed for by them and that i would like a receipt. After repeated calls and unanswered emails indicating i would like my payment of $489.99 refunded but with no response, i filed a dispute with Barclay MasterCard which was used to purchase the software. On my Barclay statement of 11/24/14, the disputed charge of $489.99 was credited to my account but reapplied on the next statement because Last Chance Buys claimed the transaction was in person, which it was not. I opened a 2nd dispute and sent Barclay 3 documents supporting my dispute: the receipt of the sale and a copy of the last correspondence by email with a link to the USPS website both indicating that the transaction was NOT in person and a copy of the page from the USPS website indicating the disc was received by them. On February 10th, i received a letter from Barclay: "...merchant has since denied out request for credit based on the enclosed documentation refuting the disputed claim ...we are unable to further pursue credit on your behalf for this particular transaction because we were not provided with another qualified merchant's written opinion that the work performed by the above merchant was incomplete, unnecessary or of inferior quality."