Last Chance Buys

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1.30
Based on 20 Reviews

5

5.00%

4

0.00%

3

0.00%

2

10.00%

1

85.00%
About Last Chance Buys

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Kat Roseth
GB

No Response Via Email or Phone I am experiencing no replies by phone or email, which is poor customer service in this day and age. Your competition is responsive! There is no shipping information online to indicate when my product will ship. I am anxiously awaiting to here back from someone and receive my order. C'mon folks at Last Chance Buys, please improve your customer service.

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paul
GB

I believe the company stole my $489.99 In September 2014 i had purchased a software program Photoshop for Mac from the website lastchancebuys.com. Two weeks later, after attempting to call and email the company to find out when i would receive the software, one email was sent indication it was just sent. I did receive it but it was for a PC, not an apple computer. Since i have an apple computer, the software is useless to me. I tried contacting the company of the situation but no response. Last Chance Buys finally answered my email concerning the problem and told me to return the disc. I did by 2nd day USPS with signature confirmation and emailed the company with a link that shows the disc was signed for by them and that i would like a receipt. After repeated calls and unanswered emails indicating i would like my payment of $489.99 refunded but with no response, i filed a dispute with Barclay MasterCard which was used to purchase the software. On my Barclay statement of 11/24/14, the disputed charge of $489.99 was credited to my account but reapplied on the next statement because Last Chance Buys claimed the transaction was in person, which it was not. I opened a 2nd dispute and sent Barclay 3 documents supporting my dispute: the receipt of the sale and a copy of the last correspondence by email with a link to the USPS website both indicating that the transaction was NOT in person and a copy of the page from the USPS website indicating the disc was received by them. On February 10th, i received a letter from Barclay: "...merchant has since denied out request for credit based on the enclosed documentation refuting the disputed claim ...we are unable to further pursue credit on your behalf for this particular transaction because we were not provided with another qualified merchant's written opinion that the work performed by the above merchant was incomplete, unnecessary or of inferior quality."

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John Murphy
GB

Last Chance Buys are Scammers; do not order from them! I ordered Adobe Photoshop CS6-Mac on September 20th, 2015. I never received the product and tried to contact the company but after an automated answer to leave a message or to "best go online and send a message" I got another message that my called was disconnected. After several emails but never heard back from this company. I should have checked them before I ordered. Consumer beware! These are scammers. DO NOT BUY FROM THEM!!!! American Express is investigating them for Fraud.

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Monique Tindall
GB

Customer service STINKS I am getting quite frustrated with their service. We ordered CS6 a week ago and the order says it is pending. We have emailed twice and tried connecting through live chat three times. It always times out. We can't seem to get through to figure out why this hasn't shipped. Meanwhile we can't get the work done because we don't have the program.

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Jenna
GB

Stay away! Horrible Company! Purchased an iPhone 4s 64GB White for Verizon for almost $700. I received an iPhone 4s 8GB for AT&T. The phone came wrapped in bubble wrap with a white sticker on it saying it was a Verizon 64 GB phone. The company refuses to respond to any of my emails or faxes or phone calls. The phone number they have listed on their page is for a 3rd party company who no longer handles their support. I cannot find their business anywhere in the California Business Portal which leads me to believe that they are not registered to do any business in California. They have messed with the wrong person. UPDATE: I filed a dispute with my credit card company under Claims and Defenses ( you have a one year deadline to do this vs. a billing dispute that only gives you 60 days, however you have to meet certain other criteria). I prevailed and my credit card company refunded me in full. Last Chance Buys never responded to my credit card company nor did they ever respond to me about this. I am not surprised. Also, there website was closed for a while. Seems like they are back online now. Stay clear of this company. They will rob you blind. Their customer service is non-existent. They will call you consistently when you are making a purchase and take your money as fast as they can, but when it comes to an issue or problem with your merchandise they disappear as fast as they can.

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