Kim
GBWorst Experience EVER! I purchased what was advertised as a full size American Girl doll for my daughter for Christmas. I thought I was getting a good deal at $85. After weeks of it not arriving, I checked the mailbox the day before Christmas, and there was a MINI doll. The company's response was that there had been a pricing mistake and it should have been $25. I have not received a credit and it has been over 2 weeks. I had to go out on Christmas Eve and get my daughter a gift. I've now gotten her the doll through American Girl, but thanks to Wacky Dot, have paid over $200 for it.
Jugan
CABad customer service I purchased my phone case in the middle of march expecting it to arrive with in the first couple weeks of April. When it didn't arrived I called WackyDot to confirm delivery. They said that my order could not be located and a refund could be issued. I then ordered a case from Amazon (which shipped the very next day). When I asked for my refund from WackyDot they said they found the order and it should be arriving next week. I told them I no longer wanted it and I wanted to return it; this is when they stopped replying. The case arrived broken and now I can not even resell it.
Teelier Wilson
GBDishonest service! I ordered an iPad mini case and they sent me a flimsy piece of junk, which looked nothing like what I paid for. I contacted them and they assured me in an email that they would fix it and send me the right product. I waited a month. Nothing. I tried to contact them again and I was ignored. It has been 2 full months. Plenty of time to fix this problem. I do not recommend this site at all. They are dishonest.
Bill Dickerson
GBHorrible Customer Service! I purchased 2 IPhone 5c cases. One was fine and the second was a wrong color. Should be easy to fix right? Wrong...not with WackyDot. I contacted customer service through email and "[name]" replied. He asked for a picture to verify that a wrong color was sent. I sent the picture and he indicated it indeed was wrong and he'd contact the warehouse to send me the correct item. Well guess what I never received the item and now "[name]" won't respond to my text. It's been over 2 months since my initial order. Buyer beware I don't trust them and wouldn't buy anything ever from them again.
Customer David Lifton. ( Tea on the Green)
GBPlantronics Bluetooth First Bluetooth arrived, supposed to be new, was scratched and was in Mandarin. Sent complaint and was assured a new one in English would be sent which arrived today three weeks later, In good visible order and works well with one major problem the button to answer the call and end the call does not work at all and is not easy to tune the phone in. They obviously buy new but faulty equipment. I advise spend the extra and by from a proper company a new boxed and working Bluetooth. IT GETS WORSE HAVING ASKED FOR A REFUND ON SEVERAL EMAILS THEY WONT REPLY TO ME ANYONE KNOW HOW TO TAKE LEGAL ACTION