david mc mahon
IEI wouldent even give them a star rating… I wouldent even give them a star rating but I had to so can Wright this. They never replied to any of my questions as it was way over due to arrive, had to ask for a refund through PayPal resolution centre, the item was delivered near the final stage of my refund business's like this are probably a drop ship operation and should be avoided at all cost. Do not buy from this company.
K. Stip
NLVery satisfied about my order and the… Very satisfied about my order and the customer service. I received the wrong color but perfect quality product. Contacted the customer service and I got to keep my product and they've given me the option to get my money back or get a replacement.
Ron
CAVery bad customer service Very bad customer service. Order stuff at your own risk. My order, after waiting for over 3 months, didn’t arrive. Trying to get a refund, but it’s hard to get a hold of customer service. They will respond once every couple of weeks and then try to stall and make excuses. It has been over 7 months now and I still don’t have my refund.
Sharon Kotler
ILBE AWARE from buying there, as you may not get what you have paid for! I used to buy from DX long ago. Items were okay with a decent price tag, and I expected long delivery. It was fair. Since December 2019, DX went into the dark. No deliveries, or only partial deliveries, but the most important thing, is NO RESPONSE from their customer care! This is UNACCEPTABLE and after a few bad experience, I have decided to move out from buying there. 10 years of customer satisfaction were lost as of 6 months of bad customer service. BE AWARE from buying there, as you may not get what you have paid for!
Sanjay Parmar
GBAwful experience - Do not use The item took so much longer to arrive than stated and queries to their customer service go mostly ignored. The responses I did get were to request more time to respond properly, but this never happened. Opened a PayPal case when I was at 8 weeks and still waiting for the item. Deal Extreme asked me close the case before they would respond to me. The case was still pending when the item eventually arrived (at 10 weeks), but turned out to be completely wrong. Zero response from Deal Extreme about this and PayPal issued a refund. Do not use - if you actually get what you ask for you're lucky. This is one of the poorest buying experiences I've had - I was just thankful that it was a relatively low value item and that I used PayPal.