sèche linge pliable- arnaque Foldable drying rack Have ordered and waited 1.5 months instead of a few days, I received an extendable metal bar that is not even 2 meters! I asked to be reimbursed, they pretend I did get what I did order. Liars. Stay away of this site! H.T. (Belgium)

Very bad customer service Very bad customer service. Order stuff at your own risk. My order, after waiting for over 3 months, didn’t arrive. Trying to get a refund, but it’s hard to get a hold of customer service. They will respond once every couple of weeks and then try to stall and make excuses. It has been over 7 months now and I still don’t have my refund.

I had wrong product that I ordered I had wrong product that I ordered. They wont sent me a correct one and offer me 2dollars compensate when the product costs 16dollars. That is just pure scamming, stay away.

Horrible customer service Horrible customer service, i wanted to cancel an order and opened up a request, they did not reply so i made another ticket, and they still didnt reply and they shipped my order out instead. I asked on the forums and people gaslight you into thinking its your fault because dx.com has this strange system of pushing back requests if you try to update it. Any normal customer would update a request if no one replies to it! DX.com doesnt tell you their strange system of pushing back requests if you update it at all. You can potentially end up not having anyone reply to your request at all because you update it a week later to ask for support.

DX.com cheat on my money and didn't send me total amount of my items or give me a refund. I had purchased from DX.com on and off for last 10+ years mostly purchased are LED emitter, LED Drivers, But at "Sep 2020". I ordered a set of 3 DC to DC 8A Adjustable Buck-boost CC/CV Power Supply Module for $9.49. I only received 1 piece, so after I told them about my issue, they change the wording on total price at the website , then told me only come with 1 piece for $9.49, 3 pieces for $14.95. It is sad to see DX.com to cheat on customer now just like aliexpress.com, the whole company image only cost $6.30. So now I only shopping from fasttech, banggood, gearbest now.