The worst customer service The worst customer service: I asked for the tracking number of my order as it " seemed to be shipped, as well as to which delivery company they are using. NEVER a straight answer. Always the same automated message.

Horrible customer service Horrible customer service, i wanted to cancel an order and opened up a request, they did not reply so i made another ticket, and they still didnt reply and they shipped my order out instead. I asked on the forums and people gaslight you into thinking its your fault because dx.com has this strange system of pushing back requests if you try to update it. Any normal customer would update a request if no one replies to it! DX.com doesnt tell you their strange system of pushing back requests if you update it at all. You can potentially end up not having anyone reply to your request at all because you update it a week later to ask for support.

I had wrong product that I ordered I had wrong product that I ordered. They wont sent me a correct one and offer me 2dollars compensate when the product costs 16dollars. That is just pure scamming, stay away.

No response from DealExtreme customer service. I've bought items before and while there was always a 4/6 week delay they always arrived. This time the package arrived in country at the beginning of December 2021 according to their tracking number but after a month nothing had changed. I contacted them at the end of January and was assured that if it had not arrived in two weeks a refund would be issued. There was no delivery and now my emails are being ignored. Not happy !!

Fake pricing on the site Fake pricing on the site. Item was advertised as £4.38 but when added to basket price jumps to £6.20. This is not VAT being added as this does not come to £6.20 it is simple fake price on the page hoping people don't notice the massive price increase at checkout.