I am not an unfair person in judging… I am not an unfair person in judging from others opinion so i went ahead and ordered a smartphone everything seemed good so far till after paying for the product they sent a msg telling me i have to pay 10 Dollars more for shipping after everything was paid for after checkout i sent back a msg saying i am not paying a cent more for it why didn't you ask for it at the beginning! after that i see my item saying it has shipped fully i left them a msg tellling them if my item say shiped and you do not ship it on time for me i will write them up on trustpilot they sent a msg back saying that the order has been cancel and i will have to choose a method of receiving my funds! this company don't really have a proper complaint page all the msgs goes to the seller in that way they have all rights to respond or ignore which i believe they do! they company takes no responsibility for sellers action and therefore this company is not safe to purchase from! shipped does not mean the item has shipped with this strange behavior for a well known company! be careful its coming from someone who does not take ppl word for it....maybe if i did this research before i would not have been in this position now.

Awful experience - Do not use The item took so much longer to arrive than stated and queries to their customer service go mostly ignored. The responses I did get were to request more time to respond properly, but this never happened. Opened a PayPal case when I was at 8 weeks and still waiting for the item. Deal Extreme asked me close the case before they would respond to me. The case was still pending when the item eventually arrived (at 10 weeks), but turned out to be completely wrong. Zero response from Deal Extreme about this and PayPal issued a refund. Do not use - if you actually get what you ask for you're lucky. This is one of the poorest buying experiences I've had - I was just thankful that it was a relatively low value item and that I used PayPal.

Horrible customer service Horrible customer service, i wanted to cancel an order and opened up a request, they did not reply so i made another ticket, and they still didnt reply and they shipped my order out instead. I asked on the forums and people gaslight you into thinking its your fault because dx.com has this strange system of pushing back requests if you try to update it. Any normal customer would update a request if no one replies to it! DX.com doesnt tell you their strange system of pushing back requests if you update it at all. You can potentially end up not having anyone reply to your request at all because you update it a week later to ask for support.

Very satisfied about my order and the… Very satisfied about my order and the customer service. I received the wrong color but perfect quality product. Contacted the customer service and I got to keep my product and they've given me the option to get my money back or get a replacement.

avoid this site avoid this site, cheap quality products, and they say that they give one year warrenty for their electronics when you buy, but its only limited to words , i have been trying to get replacement for 7 months now and i just gave up 😤😤