ATROCIOUS SERVICE Don't touch them with a very long pole!! They posted that they had Shipped my smartwatch & then weeks later said they were re-stocking, did I still want it.... Their way of messaging on the website was not always easily accessible - all in all a total shambles! I wish it was possible to give NO stars.

I wouldent even give them a star rating… I wouldent even give them a star rating but I had to so can Wright this. They never replied to any of my questions as it was way over due to arrive, had to ask for a refund through PayPal resolution centre, the item was delivered near the final stage of my refund business's like this are probably a drop ship operation and should be avoided at all cost. Do not buy from this company.

Horrible customer service Horrible customer service, i wanted to cancel an order and opened up a request, they did not reply so i made another ticket, and they still didnt reply and they shipped my order out instead. I asked on the forums and people gaslight you into thinking its your fault because dx.com has this strange system of pushing back requests if you try to update it. Any normal customer would update a request if no one replies to it! DX.com doesnt tell you their strange system of pushing back requests if you update it at all. You can potentially end up not having anyone reply to your request at all because you update it a week later to ask for support.

The worst customer service The worst customer service: I asked for the tracking number of my order as it " seemed to be shipped, as well as to which delivery company they are using. NEVER a straight answer. Always the same automated message.

DX.com cheat on my money and didn't send me total amount of my items or give me a refund. I had purchased from DX.com on and off for last 10+ years mostly purchased are LED emitter, LED Drivers, But at "Sep 2020". I ordered a set of 3 DC to DC 8A Adjustable Buck-boost CC/CV Power Supply Module for $9.49. I only received 1 piece, so after I told them about my issue, they change the wording on total price at the website , then told me only come with 1 piece for $9.49, 3 pieces for $14.95. It is sad to see DX.com to cheat on customer now just like aliexpress.com, the whole company image only cost $6.30. So now I only shopping from fasttech, banggood, gearbest now.