Rude Rude, incompetent Customer service. When trying to put in my security answer the girl on the customer service end was having trouble so I let her know that my street name was 3 separate words to see if that would help. She got angry and informed me that there was “nothing wrong with HER” and then hung up on me haha glad I switched to AT&T

One of the worst network provider One of the worst network provider, absolutely unprofessional customer service reps. It took me almost an hour to get hold of someone at the customer service line who couldn't resolve my issue. When I tried to activate myself, it keeps asking me the same that didn't work int he first place. They need to work on their backend. Instead of wasting $$s on unnecessary links, fancy sim card holder and overseas customer service call centers, focus on the quality service. I DO NOT recommend to anyone that I know.

O closed out an account with sprint two… O closed out an account with sprint two years ago, they left a few things on the account left the bill run up to 1000 for 3-4 months then closed the account now i owe 882$ to collections and they are trying to ruin my credit score. The collections agency also want the payments in full not half and they keep send it to different agencies to ding my credit. DONT EVER GO TO SPRINT. Also their costumer serve and instore workers are the worst.

Honestly they need to be put out of… Honestly they need to be put out of business. Includes T-mobile. Broke my phone, won't allow me to cancel my plan because I need access to my account, cant access the account without the phone, will not help me resolve the issue unless I visit their store. Over-complicate everything. Charging me for 6 months for service I'm not using.

T Mobile shifty practices I was a faithful sprint customer since the early 2000's. After T-Mobile purchased Sprint the service became much slower. I finally had to change service. The problem occurred when T Mobile continued to bill my company after I had canceled the lines. I proved that the service was not being used as their was no data usage since the cancelation. T-mobile would not refund the amount paid. Careful thought to those considering T-Mobile.