UNBELIEVABLY BAD. Everyone was so nice as they were collecting my money. Thomas the broker of AllMighty Relocation gave a smooth talking fast paced sales pitch with a quote for all items I gave him. His calculations for cubic feet were corruptly false, leaving me to think that I was getting all my items shipped for $2600 dollars. He said if I pack everything myself that would save money too. He said if I didn’t want the old couch transferred it would save me $500 too. My mom wanted to ship it anyway. Come moving time, they came at 6pm on the 2nd day of the two day window. The movers Allied Vans, told me there was no way it would fit into the cubic footage I was quoted. It would be an additional $1500 according to his calculations…WITHOUT the couch! Then they asked for $300 in cash for the long hallway they had to walk. HOW THEY COULD BE SOOO FAR OFF after moving hundreds of people only indicates that this is a POSITTIVELY CORRUPT organization. When I asked them about it the customer service rep Rachel said “this is the moving business”. Remember, if it sounds too good to be true, it always is. Get the App that calculates your cubic footage and never expect a deal. And no one is reachable after they take your money. HALF of my shipment came in 10 days. The corner hutch glass was shattered. The boxes Looked like they were beaten with a bat. Dishes broken in the boxes. The second half of my shipment came after 30 days. They were going to charge me an additional 200$ to take it up the elevator. I told them I would not pay it so they left the remaining 20 pieces of furniture in the hallway for my hustand and I to bring up to the apartment ourselves. Unbelievably poor service.

Horrible customer service and unfair business practices Do your research! Go to their BBB.org reviews and read the real customer stories. Their bbb rating is F!!!! It doesn't get any worse than that. Reviews on google can be bought but Better Business Bureau's cannot be bought. Those are real reviews overseen by Better Business Bureau. You will even see here on Trust pilot that some of their reviews have been removed as they are suspected to be fake. We consider ourselves mistreated given we did what we thought was right to notify the company of our move cancelation. We worked with Jordan at All Mighty Relocation to make a reservation for a move to Texas. We had the dates tentatively booked for a pick up and were told that someone would call us 3 days after the reservation was made to double check inventory and answer any questions we may have. That call never came so we continued to call and text Jordan. Jordan was very responsive to us until the deposit was charged to my card. As soon as we realized that we will no longer be moving to Texas we immediately tried to reach customer service and Jordan and no one responded to us. We have messages and calls to prove that we reached out to them within the 5 business day window while we were eligible for a refund on the deposit. But Jordan was well aware that the deal might not happen as I informed him few days prior we were having issues. So it appeared that he ignored us so we would loose the deposit. We managed to get a hold of him and he admitted to changing his phone number and not informing us, ultimately admitting that it is his fault we weren't able to inform him of the change. He suggested we email customer support which we did immediately. CS rep responded refusing to issue a refund to which I responded immediately and never heard back. So we had to contact bbb to start an official complaint. Jordan was super aggressive to book this deal and was responding to us even at 530pm but when we tried to reach out to him at 4pm he ignored us on the day we were eligible for a refund. This business seems to be a scam, given a legitimate business would not act so aggressively to book a deal and then ignore their customers who might have issues arise that aren't controllable. Now they refuse to issue a refund of $1,110 because we called and texted Jordan instead of emailing customer support the day we were eligible for a refund. Outrageous!

They took $1,500 from us and then… They took $1,500 from us and then called us five days before they were to start picking up our things and told us they needed more money! our inventory was higher than what they thought so instead of costing us a total of $3000 it was going to cost $12,000. We said that was more than we could afford. We are old and Disabled and we wanted our money back. They said we could call off the deal if we wanted but we wouldn't get any money back! So we are $1500 dollars poorer! They are SCAM ARTIST! Rob from the Disabled and Poor!

Do not trust this moving broker to secure a qualified moving company to handle your move On Oct 2 was contacted by Andrew Garcia to facilitate our move from AZ to TN and gave him a $4957.16 deposit check which he requested to secure our move Nov 1-2. I started asking Oct 7 who the moving company would be picking up and transporting our furniture etc. and stressed to them the nightmare our daughter was going through with S & M Relo based out of Ohio (google this nightmare company, tv investigations on them etc)who had picked up their furniture etc. and still to this day they are without beds including the baby’s crib all missing, along with other missing and broken items. Along with jacking up the cost to double. She used a different broker. Was assured by Miranda in customer service as well as Andrew Garcia and Jack O’Brian operations manager I would have a smooth move and quality assurance would reach out with the moving company as it got closer. On Oct 28 I was going over final inventory with Nick Lane at All Mighty and again asked who was coming, was put on hold and he then told me it was S & M Relo that was handling our move. Was beyond upset and they told me they were the best available. Felt trapped as our house was closing and we needed to vacate. Got off the phone and scrambled to find another mover on my own. On Oct 30 after the moving company left our house after going over our inventory and we had secured them to do our move, I called Miranda to cancel and emailed her links to S & M Relo investigation tv interviews etc. Miranda agreed to refunding us our deposit less 20% we agreed to pay for any work they had done. But no way were we going to hitch our wagon to that nightmare moving company. She said she would call me back just needed to work out how they would repay me. When she did not call back I called her. She then said she talked to Adam Green (dispatcher) and he said No Refund because of short notice in cancelling. Tough to cancel sooner when they do not disclose who will be actually handling your move. Also they never even told S&M Relo the move was cancelled. They called me evening of Nov 1 to tell me what time they were planning on coming Nov 2…shows how much respect All Mighty Relocation have for the companies they use. Also when I tried to call Andrew Garcia, his phone # was answered by a Andrew who then tried to tell me he was not Andrew Garcia, that guy was fired or something he said. No one in management or in charge will talk to you. Don’t be swindled or taken advantage of. You can find your own movers without a broker

STAY AWAY FROM THIS COMPANY! STAY AWAY FROM THIS COMPANY!! They are a brokerage company which means they contract out your move to another company which is something they won't tell you. They will do your initial estimate, take their deposit immediately, then they won't work with you or give any support. They told me that my move would be completed in one day which I verified multiple times and come moving day, the company that was actually moving us told us that it could take up to 7-10 days to deliver our belongings! When we called customer service, they told us there is nothing they can do. They also underestimated our move by $4,000. They underestimate your move on purpose to get you to sign their contract, pay the deposit, then come moving day, the price increases. Connor Ryan did my estimate, then when I called him about some concerns I had, he refused to talk to me. Customer service is horrible, they will not help you at all. Please don't sign a contract with this company, they are only in it for the money and do not care about their customers at all!