Should have just done it ourselves On 11/23/2021, our movers came to begin to pack our things. A few days before then, the company had called to confirm our inventory, which were standard sized boxes from Home Depot. Inside our apartment, the movers were not wearing a mask, which is against the company protocol, and informed us that they would need more money than we were quoted, because they thought we would go over space. When booking this company, we were assured that they would take apart our furniture, carefully pack everything, and reassemble upon drop-off. The movers did not even attempt to take apart any of our furniture and were attempting to leave the site as we were trying to call the company to resolve. The company said that it would, in fact, be approximately $2,000 more dollars to move our things and furniture, due at that moment, before any further work was done. After filling our boxes in the truck, we were told there was room for one piece of furniture. Later, after the movers had left and we called the company to try to resolve the issue further, we were told everything is at the discretion of the foreman and that, while they understood our frustration, there was nothing they were willing to do to resolve the issue without incurring the additional cost, despite the lack of effort to take anything apart, which they said their movers usually don't just not try to take things apart. We now have no furniture when we move and will need to re-purchase furniture for our new living space. This company drastically underestimated our space, then used a situation where we had no other options for moving to try to charge us more money. We had all assurances that we were going to be under-space because we estimated our packing high, which we disclosed during the booking, and that if anything we would be owed a refund for space not used. This business practice is shameful and predatory, especially from a company with a B+ BBB rating and 4+ stars on google.

You’ll pay double your original quote Do not use All Mighty Relocation for out of state and long distance moves. I was contacted by a sales person who bragged about their amazing reviews, but check out the complaints on the Better Business Bureau. The sales person took down a list of items I would be moving and an estimate of the number of boxes I'd have. At this point I was about 1 month out so I didn't have an exact number. The sales person said i would have plenty of space based on my estimates and could go well over before any additional charges would occur. At this point I had to pay a nonrefundable $600 deposit to schedule the move. They called me the day before the movers would arrive to confirm the items I would have. I estimated a few additional standard sized table lamps and a few more boxes (remember, I was told I'd have plenty of room if there were additional items since I was only able to estimate). The new sales person told me I would then need to purchase an additional ~$400 worth of space. I've already paid the deposit and i had to move the next day so I had no option but to pay it. All mighty relocation contracted out my move to Prime Relocation, which has 1.8 star reviews on google. The movers come and tell me before even putting my boxes on the truck that I would need to pay an additional $1000 on top of the payment I owed at the time of pickup. This is because the movers put down all medium boxes (they didn't ask what size boxes I had). I believe this was to keep my initial costs down so I would book with them and then pile on the surprise charges. They also charge for long distance walks to the truck over 75 ft and any stairs above 7 steps. This was extremely frustrating. At the point of them dropping my items off at a new location, the driver of the truck pulls up and can't do anything because the movers said they went to get something to drink. They never came back. The company scrambled and found one random guy who clearly wasn't a professional mover. They literally moved one item at a time and it took over 5 hours for a 2 bedroom apartment. I also had to pay an additional $275 for the stair charge. Overall my costs essentially doubled what I was initially quoted and totaled nearly $4,000. I would NOT recommend using their services.

STAY AWAY FROM THIS COMPANY! STAY AWAY FROM THIS COMPANY!! They are a brokerage company which means they contract out your move to another company which is something they won't tell you. They will do your initial estimate, take their deposit immediately, then they won't work with you or give any support. They told me that my move would be completed in one day which I verified multiple times and come moving day, the company that was actually moving us told us that it could take up to 7-10 days to deliver our belongings! When we called customer service, they told us there is nothing they can do. They also underestimated our move by $4,000. They underestimate your move on purpose to get you to sign their contract, pay the deposit, then come moving day, the price increases. Connor Ryan did my estimate, then when I called him about some concerns I had, he refused to talk to me. Customer service is horrible, they will not help you at all. Please don't sign a contract with this company, they are only in it for the money and do not care about their customers at all!

This is scam This is scam, confirmed. Do not read any review. Go to Florida division of corporations and search for All Mighty LLC. It shows the company was registered in 2021, in spite of the claim Colton (the sales person) made that he has been working there for 7 years. This is totally joke. I fount out this within 72hrs of booking, after I paid them deposit. Hopefully I can get 85% of my deposit back based on their cancellation policy. Still struggling with it and haven't gotten my money back yet. If you go to a legit moving company and search for their company history, e.g. Minimoves, the one I end up using, you can see they were registered in 1991. It is very hard to find real information in reviews, but government public records do not lie.

Horrible customer service and unfair business practices Do your research! Go to their BBB.org reviews and read the real customer stories. Their bbb rating is F!!!! It doesn't get any worse than that. Reviews on google can be bought but Better Business Bureau's cannot be bought. Those are real reviews overseen by Better Business Bureau. You will even see here on Trust pilot that some of their reviews have been removed as they are suspected to be fake. We consider ourselves mistreated given we did what we thought was right to notify the company of our move cancelation. We worked with Jordan at All Mighty Relocation to make a reservation for a move to Texas. We had the dates tentatively booked for a pick up and were told that someone would call us 3 days after the reservation was made to double check inventory and answer any questions we may have. That call never came so we continued to call and text Jordan. Jordan was very responsive to us until the deposit was charged to my card. As soon as we realized that we will no longer be moving to Texas we immediately tried to reach customer service and Jordan and no one responded to us. We have messages and calls to prove that we reached out to them within the 5 business day window while we were eligible for a refund on the deposit. But Jordan was well aware that the deal might not happen as I informed him few days prior we were having issues. So it appeared that he ignored us so we would loose the deposit. We managed to get a hold of him and he admitted to changing his phone number and not informing us, ultimately admitting that it is his fault we weren't able to inform him of the change. He suggested we email customer support which we did immediately. CS rep responded refusing to issue a refund to which I responded immediately and never heard back. So we had to contact bbb to start an official complaint. Jordan was super aggressive to book this deal and was responding to us even at 530pm but when we tried to reach out to him at 4pm he ignored us on the day we were eligible for a refund. This business seems to be a scam, given a legitimate business would not act so aggressively to book a deal and then ignore their customers who might have issues arise that aren't controllable. Now they refuse to issue a refund of $1,110 because we called and texted Jordan instead of emailing customer support the day we were eligible for a refund. Outrageous!