DO NOT BOOK WITH THIS COMPANY!!!! DO NOT BOOK WITH THIS COMPANY!!!!! This was the absolute WORST experience I could’ve had with any moving company. I moved across country from Nebraska to Florida with my family back in December and had our things in storage until May when we found a home. It took a month for me to get my things, my contract was not at all written how we discussed and was REREAD to me. Booking was soooo easy because this company was just trying to take my money. I was trusting that the manager, Colton (who I have tried to reach out to MANY MANY times, via phone, email, call back, left a voicemail — everything) was doing everything and helping with what was in my best interest however my dates were wrong on the paper: put down Friday/Saturday when we specifically talked about Saturday and Sunday bc it’s when we’d be in town and when I called about that confusion 6 days prior to getting my things picked up, he was never available for an entire week so I had to pay over $100 to expedite my storage key to the ONLY person I have left in NE and inconvenience HER to be there when the movers got there since I wouldn’t be there until late Saturday. Then for storage size: we specifically talked about my storage unit being 5x5 which is 500 cubic feet therefore the movers added an ADDITIONAL $2100 to my costs which is unacceptable and overall well over what I would have paid on a uhaul. Because “300 cubic feet is what was in the contract” And they need to “box the things that weren’t in boxes” but half the boxes I “paid additional” for just had MY BOXES INSIDE THEIR BOXES. when I called to discuss the costs, I couldn’t get ahold of anyone for over a week. When I finally got ahold of Colton he told me he was out of the office and he would call me the following day at 10:30am….. 3 weeks ago and STILL haven’t received that call. On top of all these inconveniences, it took us 4 weeks to get our things. They explained the 11/10 rule for drivers being on the road and then resting but not that my stuff would be SITTING AT A WAREHOUSE for 3 weeks just waiting for ANOTHER truck to pick it up. Horrifying experience, my things came broken, ALLL my plates and cups were all SHATTERED like crystals. Best part was when I got a call from the “owner” i was told they could refund me $500 ….. that is a LAUGHABLE amount that’s almost $200 less than what I paid for the DEPOSIT ALONE. I spent WELL over $500, being a single mother, buying things for my home so my children can have a HOME while we waited WEEKS for their beds, rest of their clothes, etc. Ridiculous. I need a FULL refund because of how incompetent, unprofessional, lack of care for their customers they have….. and no one in that company seems to be available to take my calls anymore because they don’t want to give me my money back.

Horrible customer service and unfair business practices Do your research! Go to their BBB.org reviews and read the real customer stories. Their bbb rating is F!!!! It doesn't get any worse than that. Reviews on google can be bought but Better Business Bureau's cannot be bought. Those are real reviews overseen by Better Business Bureau. You will even see here on Trust pilot that some of their reviews have been removed as they are suspected to be fake. We consider ourselves mistreated given we did what we thought was right to notify the company of our move cancelation. We worked with Jordan at All Mighty Relocation to make a reservation for a move to Texas. We had the dates tentatively booked for a pick up and were told that someone would call us 3 days after the reservation was made to double check inventory and answer any questions we may have. That call never came so we continued to call and text Jordan. Jordan was very responsive to us until the deposit was charged to my card. As soon as we realized that we will no longer be moving to Texas we immediately tried to reach customer service and Jordan and no one responded to us. We have messages and calls to prove that we reached out to them within the 5 business day window while we were eligible for a refund on the deposit. But Jordan was well aware that the deal might not happen as I informed him few days prior we were having issues. So it appeared that he ignored us so we would loose the deposit. We managed to get a hold of him and he admitted to changing his phone number and not informing us, ultimately admitting that it is his fault we weren't able to inform him of the change. He suggested we email customer support which we did immediately. CS rep responded refusing to issue a refund to which I responded immediately and never heard back. So we had to contact bbb to start an official complaint. Jordan was super aggressive to book this deal and was responding to us even at 530pm but when we tried to reach out to him at 4pm he ignored us on the day we were eligible for a refund. This business seems to be a scam, given a legitimate business would not act so aggressively to book a deal and then ignore their customers who might have issues arise that aren't controllable. Now they refuse to issue a refund of $1,110 because we called and texted Jordan instead of emailing customer support the day we were eligible for a refund. Outrageous!

Horrible company ,please do your… Horrible company ,please do your research before giving any company such a large amount of money . My mother gave a 2,000 dollar deposit . To be moved from Michigan to Florida ,and has now changed her mind and they will not return her money . We were told it in the contract which they cannot produce and we have asked for it several times . Total scam, also the physical address does not exist . We actually drove down to Boca to see if we could talk to someone in person, it’s a parking lot where they are supposedly located.

I appreciate their efforts very much. Albert and his team packed one day and loaded the next. They worked quickly and carefully to make a big job relatively painless. I appreciate their efforts very much.

I Tried to officially cancel my move… I Tried to officially cancel my move with a refund for the following reasons: 1. I was not informed from Sonny that every item needed to be listed on the contract. I was rushed and was not explained the entire process. 2. I was called by Nick who wanted to charge me based on a storage size and I did not understand that process. The price went from 2900 to 8,000. Nick initially told me 10,000 for this move. 3. If I cannot get my refund I will like to appeal and call the manager or CEO of the moving company and explain what happened to me during this process. No one sent me the information 4. I called several other companies with the exact items in the storage and the storage size and no one quoted me over 4, 000. 5. I understand the contract policy with no refund after 72 hours but I have a legitimate reason they I was treated unfairly and I was not explained the process by Sonny. 6. Sonny called me last Friday and said that I did not have enough funds in my account and the payment was declined and it did not go through and I had to send him proof from my bank that the funds were taken. (see attached copy) This is perfect proof that the process and customer service is not very good. I was taken advantage of and I was rushed through this process. 7. It is no way I will have this mover move 21 items for 3,000 -I thought that was an estimate. 8. With all these reasons -I feel that my money should be fully refunded but wasn’t Thank you! Portia C Moore