Jay Rozzi
GBGreat Customer Service I was fully charged upon order, but never received the book I ordered on 11/21/23. Turns out that Fed Ex lost my shipment. Once Solentro became aware of the problem, they reprinted the entire order and shipped it at no charge. You can't get better customer service than that.
Snoozy G
GBBetter than I Imagined Delivered quickly and I couldn’t be happier with the quality. Building the book is easy and precise. There are 1 or 2 small glitches with the book-building software, but they are easy to overcome. The expectations that were set for the size, color, and quality were clearly explained and delivered exactly as described. What I imagined was what was delivered. By the way … This is a real review. Want to make something awesome? Make your book with Solentro!
Angie DeMarco
CATracking #786963315130 a concern. Tracking #786963315130 a concern. Package has been somewhere in Memphis Tennessee since Oct. 26th. Original delivery date to Midhurst, Ontario Canada was December 1st. They cannot find the package. I spoke with an agent at FedEx on Thursday, Dec. 7th and they specified that Solentro was to email them with a picture of the package and description of the contents, (3 photo books). I relayed that info to info@Solentro that same day and I have heard nothing back. I resent the FedEx request particulars again yesterday and still have not heard back. Please assist to bring this delivery challenge to a close. Angie DeMarco
Brandon Vazquez
GBAmazing book quality Had a great time writing a cute little novelty gift for my girlfriend. Shipping was an absolute nightmare and the website user interface could most definitely use an upgrade both on desktop and mobile but man the book quality came out amazing. Definitely will be coming back to make another small book for my mom very soon.
Marcy Sanders
GBProfessional Product and Good Service The book is beautiful, quality, professional and a fantastic glossy look. It came very fast and packaged well. The learning curve was a bit steep for me, not having done anything like this before, but I see that new learning tools have been added since then. Customer service was very helpful. I love that everything is saved automatically. I'm happy I chose Solentro.