Parker
GBExcellent on time service with good followup. Joe called each just before he arrived on each of his two visits to make sure we were ready for the service call. During the calls, Joe explained things well so that I understood what he was doing and how the systems connect and work together. He was clean, always removing his shoes and cleaning up any parts or packaging. After looking for a wire in the ceiling he vacuumed the floor as dust fell from a sound fixture he had to remove to locate wiring. I would certainly call Livewire again as needed.
Susan
GBTV Install above fireplace Livewire installed a new tv and my soundbar above the fireplace in my family room. Brad was able to come out quickly for the initial consult and quote, answered all my questions and made recommendations on tv size and brand. The installation team was very professional during their 2 visits. They were on time or early, explained everything to me and the finished product looks great. I would definitely recommend Livewire!
Sharon
GBBest Service Experience This was honestly one of the best service experiences I have ever had. From the initial call to Brad to place the order, the follow up from Henry, Brad and Scott, and the actual service by Mark! Mark stayed at our house until we had thoroughly tested the remote and asked every question possible. He made adjustments based on our feedback quickly and then had us retest! Overall this is a very customer focused company end to end.
Heather C
GBThe folks from Livewire did a great job… The folks from Livewire did a great job of assessing our needs and helping us decide where to splurge and where to save while keeping within our budget. The install team was amazing. They arrived promptly, were extremely professional and respectful in our home and patiently worked with me to figure out passwords and parental controls. Livewire was a pleasure to work with in every regard and had earned our loyalty and future business.
Greg Guinther
GBFirst-Class Company from Sales to Support Our experience with Livewire was very positive. Brad Camp went the extra mile to give us options, and to make sure all of our last-minute communication issues were addressed ahead of time. The installation techs who did the work, worked the whole day without taking a break and cleaned up before they left. Ben and Patrick (who did the work) were very competent and patient with all of our questions, and trained us on the custom-written applications that Ben wrote. If you have a lot of media inputs and a lot of screens throughout your house or building, these guys are the ones who can integrate it into a seamless system.