Really disappointed I have called, emailed, chatbot, and used social media to get a hold of anyone at Interfit to try and remedy a problem with my S1 strobe, but now I’m seeing why we might go back to profits. No response anywhere.

I ordered a Honey Badger unleased I… I ordered a Honey Badger unleased I have never received. No Follow up to say it is delayed. Nothing on the website to suggest it was back ordered. Nothing at all. You seem to be in Irvine, near my old offices, so I am going to go over there and ask why I have't received it. I know a lot of gear is backordered, but it this is the case you should have told me. I had to rent gear to make up for it.

I'm almost tempted to give a 2-star… I'm almost tempted to give a 2-star rating. I've become increasingly disappointed with the manufacture of various items from Interfit. I've had the bolt on the ratcheting tilt lock of an S1 strip. I've had at least 3 collapsible softboxes that have multiple joint failures. The glue anchoring the joint to the support shaft weakened and separated the joint from the shaft. I have to remedy this with gaffer tape to keep the joint extended and in place after unfolding. This wastes time before and after an on-location shoot. I've also had inner diffuser panel tabs tear from the elastic which renders them useless.

My children ordered a product for me… My children ordered a product for me for Christmas and not only did in not show up, but I was never contacted that the order was out of stock and it wouldn't be showing up. It wasn't until I called that I was told my order would be refunded. Big disappointment.

Easy to set up and understand… Easy to set up and understand instructions. The Trigger is the most complicated part to get, as instructions are basic and for example, the picture on the instructions was a Cannon trigger and I purchased a Nikon trigger. At first I thought I had the wrong trigger. Customer service was excellent and helped me with that. They responded very quickly to my questions. I'm hoping you will bring ALL your manufacturing back to the USA soon! More jobs and better quality here at home. Please consider USA made from now on. Thanks for a very nice mono light!